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Customer Service Specialist - Buckhead

Ultimate Atlanta Full-Time
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Ultimate Staffing is working with a longstanding, professional company looking for experienced Customer Service Representatives in Buckhead, GA

Essential Functions:
 
  • Handle inbound calls and answer inquires via phone, email and internet
  • Initiate outbound confirmation calls and emails
  • Process customer service requests according to established department policies and procedures
  • Build sustainable relationships and engage customers by taking the extra mile
Requirements:
 
  • Bachelor's Degree
  • 2+ years of high-volume call center customer service experience
  • Strong tenure at each position
  • Strong technical skills
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Bachelor's Degree 2+ years of high-volume call center customer service experience Strong tenure at each position Strong technical skills Strong phone and verbal communication skills along with active listening Ability to multi-task, set priorities and manage time effectively

Skills required

Customer Service
Listening
Customer Relationship Management
Assist Individual
Telephone Skills
Customer Satisfaction

Location

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Based on Job Title, Location and Skills
$39K
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Customer Service Specialist - Buckhead
Estimated Salary: $64K
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Job ID: JO-1907-63952

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