Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Id82yx6mbfkjdk1zzqn

Help Desk Technician

Brooksource Norfolk, VA Full-Time
$16.00 - $18.00 / hour
Apply Now

Help Desk Technician

Norfolk, VA

Long Term Contract




This position's primary role will be as a Help Desk Technician servicing a large scale Enterprise network. You will be part of a Team of Help Desk Technicians servicing a Federal Government site in Norfolk. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.




Minimum Requirements:

  • 0-2 years experience, Working knowledge in the Networking and Information Technology.
  • Experience installing, troubleshooting, maintaining products and equipment.
  • Superior customer service and time management skills.
  • Ability to Obtain a Government Secret Security Clearance is required.
  • Must have at least an A+ certification or equivalent.




Responsibilities:

  • Install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.
  • Create ticket for maintenances using HPE Service Manager.
  • Understand, implement, and follow processes in accordance with current policies and procedures.
  • Use various software systems and applications to effectively troubleshoot issues and equipment. relating to underlying network connectivity, as well as identification of configuration and other related issues with managed services equipment.







Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.







APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

 

Recommended skills

Network Switches
Complex Problem Solving
Help Desk
Wide Area Networks
In Plane Switching (Ips)
Troubleshooting (Problem Solving)

Location

Salary Details

Based on Job Title, Location and Skills
$17
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Help Desk Technician
$16.00 - $18.00 / hour
Estimated Salary: $87K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: JO-1908-96591

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

The staffing industry is a crowded one requiring new and different skill sets on an ongoing basis. There’s no standing still when it’s time to find that niche candidate. At Brooksource we’re always seeking new methods and reaching out to a diverse, experienced talent base. For us, it’s a question of balance – we believe that the needs of the job seeker and the company are equally important. It’s an outlook – or should we say skill set – that you won’t find in many staffing agencies.

Founded in 2000, Brooksource has seen a wide range of environments and sizes of organizations . . . starting in our own office. As a start-up in 2000, we experienced what all companies experience as they scrape for survival. As the years passed, we have evolved into a multi-state, multi-office enterprise with many changing internal needs. All of our sales people and technical recruiters have had exposure to many different staffing situations. And, most have personal experience witnessing our own internal growth and changing technology needs as our business has expanded.

We are not for everyone. We try not to be all things to all people. We don’t carry a bench of consultants. We don’t outsource projects. And we don’t take liability for deliverables. We have many partners that are built to handle these types of engagements and we are happy to staff them accordingly.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

View the full profile