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  • Alpharetta, GA

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Systems Support Engineer Lead

Scientific Games • Alpharetta, GA

Posted 7 days ago

Job Snapshot

Degree - 4 Year Degree
Other Great Industries
Engineering, Information Technology

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Job Description

Implementation, System and Operational Support for Video Central Monitoring Systems, Field Service Support

Responsibilities/Essential Functions

• Installation and Configuration of Operating Systems and Third Party products that run on the SGI CONNEXUS™ Central Monitoring System.
• Build, maintain and support physical and virtual environment infrastructure for DEV and QC environments for all jurisdictions.
• Lead Systems Support Team.
• Support Customer Migrations.
• Organize, support and maintain Video Test Lab equipment.
• Assist in documenting and providing training for all video related projects.  
• Work with Quality Assurance and Development to provide systems support.

Job Requirements

• BS in Computer Science (or equivalent work experience in Linux, Unix and Windows based systems.
• Strong background with Red Hat Linux, Windows 2003 through Windows 2012 R2, SQL Server 2005 through SQL Server 2016, Windows Hyper-V, VM-Ware.
•       Dial-Up, IP Cellular, CDMA and Serial Communications experience.
• Experience with Video Lottery Terminals preferred, but not required.

Software and Hardware Support
•       vCenter and vSphere v5.5 and 6.0
•       SQL Server 2005/2008/2012/2014/2016
•       Windows Server 2003, 2008, 2008 R2, 20012 and 2012 R2
•       Red Hat, Fedora Core 4, Core 6, Core 9, CentOS, Ubuntu Linux
•       Crystal Reports and SQL Server Reporting Services
•       Windows Active Directory
•       Windows Distributed File System
•       Lite-Speed Database Replication Software
•       HP Proliant Servers (Blade and Rack-mounted)
•       HP Onboard Administrator
•       HPSIM
•       McAfee EPO
•       Cisco Switches, Routers and Firewalls
•       IP Cellular/CDMA modems

Knowledge, Skills, and Abilities
• Good interpersonal communication skills.
• Strong leadership skills.
• Good Customer Support Skills.
• Strong writing skills.
• Ability to work with others in a team environment as well as work with the customer.
•   Ability to take lead of Systems Support Team and manage resources.
•  Ability to administer Active Directory and Group Policies
•  Ability to take Accountability and Responsibility for Onsite projects
•   Experience and willingness to work as an Operations Manager/Onsite Project Manager
•   35% Travel Domestically and International Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
Job ID: IRC5011
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