Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 200 International Drive
    Portsmouth, NH 03801

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Director of Process Infrastructure jobs in Portsmouth, NH delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Director of Process Infrastructure

Public Consulting Group, Inc. • Portsmouth, NH

Posted 2 days ago

Job Snapshot

Full-Time
Experience - 6 years
Degree - 4 Year Degree
Consulting
Management, Information Technology

Job Description

Overview

Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 2,200 professionals in 55 offices around the U.S. and in Montreal, UK and Poland. The firm draws on more than three decades of consulting to public sector clients to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.

Responsibilities

Process Improvement

  • Under the direction of the Director of Operations, strategize the planning, and development of PCG TPA with internal and external customers
  • Collaborate with EDI Manager and EDI team
  • Work closely with Project Manager who will prioritize and oversee project advancement
  • Conduct due diligence of internal TPA/client workflows and recommend efficiencies and improvements with clients and vendors
  • Provide governance for submission of service tickets with vendors
  • Develops and implements procedures pertinent to the effective and efficient operation of all departments
  • Sets performance standards to meet service goals of company.
  • Works continually towards self-development to stay current on TPA/Client system platforms
  • Coordinate development of HSD initiatives with PCG TPA, clients and vendorsClient and Vendor Relationship Management
  •  
  •  
  • Lead development of new platforms and interface with clients and vendors
  • Provide analysis of customer issues and ensure effective and long-term problem resolution
  • TPA vendor contact and lead development of infrastructure with business partnersTPA and Client Issue Resolution
  •  
  • Provide consultative services to TPA operations staff
  • Responds to customer inquiries and problem solving in a professional and effective fashion

Job Requirements

  • Bachelor's Degree in a related business discipline or the equivalent
  • 6+years strategic leadership experience, proven track record of successfully managing teams
  • Excellent leadership, management, and written and verbal communication skills.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Ability to engage and develop relationships with multiple agencies and organizations.
  • Ability to work across all levels of management and staff.
  • Ability to manage time effectively in a fast-paced environment
  • Ability to effectively problem-solve in tense, stressful situations              
  • Detail and process improvement oriented
Job ID: 2019-4201
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.