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Customer Service, Brooks KY 2nd shift $12.50/hr!

Kelly Services Brooks, KY Full-Time
$12.50/ hour
Apply Now
Customer Service (CSR/CSA), Call Center, Help Desk and Contact Center immediate openings. Now hiring for full time, long term/contract to hire, career opportunities. (This position is located in Brooks, KY. This is not a work from home position) - 2nd shift 3:30 PM to midnight - Sunday - Thursday or Tuesday - Saturday (your choice) - $12.50/hour (paid weekly) - Immediate hires If you or someone you know is qualified and interested, please apply directly to this posting or contact Susie Jones at [ Email removed ] - URL blocked - click to apply OR call/text [ Phone number blocked ] - || for immediate consideration. Snapshot: - The Customer Service inbound call center agent will use their help desk/call center experience to successfully flex between Tech Support and Customer Care - The Agent will use their strong communication skills to provide our Clients with over the phone and online technical support across multiple consumer electronic product categories. - The Client Solutions Agent must be proficient in using online resources, remote management tools, and chat functions to enhance or address the Client's needs. Key Responsibilities: - Maintains high levels of professionalism, courtesy and customer service throughout all Client interactions - Provides technical education to Clients across multiple consumer electronic product categories via online chat or phone support - Identifies, offers, and transacts service solutions to address or enhance the Client's technology needs - Creates work orders and schedules technology services for Clients - Diagnoses or trouble shoots technology products - Determines and/or order parts required for repair - Escalates Clients work orders to next tier Agents or directs to proper resources for resolutions
Basic Qualifications: - 6 months of experience providing solutions in a consumer facing environment - 6 months of experience using Microsoft Office applications (Word, Excel, Outlook, etc.) - 2 months of experience in customer service using phone skills - Ability to stand/sit for long periods of time - Ability to work in a fast pace environment - Ability to multitask and have an attention to detail If you or someone you know is qualified and interested, please contact Susie Jones at [ Email removed ] - URL blocked - click to apply OR call/text [ Phone number blocked ] - || for immediate consideration.

Recommended skills

Phone Support
Technical Support
Professional Attitude
Attention To Detail
Customer Service
Communication

Location

Salary Details

This salary was provided in the Job Posting.
$12.50
Hourly Salary

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Customer Service, Brooks KY 2nd shift $12.50/hr!
$12.50/ hour
Estimated Salary: $71K
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Job ID: US282MSJ_28246266

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