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Large Group Sales Support Coordinator job in Lewiston at Community Health Options

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Large Group Sales Support Coordinator at Community Health Options

Large Group Sales Support Coordinator

Community Health Options Lewiston, ME Full-Time
Large Group Sales Support Coordinator

Position Summary

The Large Group Sales Support Coordinator, supports Community Health Options Business Development Large Group and PioneerASO team members with large group and self-funded request for proposals (RFP), underwriting (new business and renewals) and stop loss submissions, scheduling, administrative details, and supports the sales pipeline and RFP response times. In addition, the Large Group Sales Support Coordinator is responsible for assisting Brokers and Group Administrators by responding to inquiries accurately, resolving issues in a consistent manner through a positive and customer-focused approach, and promoting the companys sales platform and underwriting tools. The Large Group Sales Support Coordinator will be home based in the sales office to support the Business Development team. As a critical member of the team, the Large Group Sales Support Coordinator will collaborate closely with the Director, Business Development, the Director, PioneerASO, the Large Group Account team, Underwriting and the Senior Leadership team.

Key Responsibilities:

* Supports the respective Business Development Large Group Sales team by performing all administrative tasks needed to accept and respond to RFPs in a timely manner
* Documents RFP inquiries in the tracking tool for sales and underwriting, performs case reviews ensuring intake details and data needed for submission to underwriting and stop loss carriers is submitted
* Works with submitting Broker for quote information
* Builds and maintains relationships with contracted Agencies and Brokers ensuring any RFP details are included with RFP for responding on time and within internal service level agreements
* Demonstrates proficiency in using the company storefront and sales tools
* Receives and conveys the needs of prospective clients, Brokers, Group Administrators, vendors, and others that are part of the Large Group RFP process including sales and underwriting
* Arranges and coordinates the Underwriting Committee meetings and minutes
* Assists with organizing pipeline management for the Large Group sales team
* Supports the formal Large Group RFP response writing process
* Lead for working with interdepartmental Subject Matter Experts (SMEs) to complete each Large Group RFP in the designated timeframe assigned by Agencies and Brokers
* Coordinates with designated departmental SMEs to obtain timely written responses for both updating existing questions and creating new self-funded RFP question/responses for the self-funded RFP library
* Makes outbound follow up calls at the direction of the Large Group sales lead if necessary
* May be required to mail or hand deliver or fax documents or engage in various correspondence such as outgoing Broker/Group Administrator RFP correspondence via USPS, UPS, FedEx, and other relevant carriers
* Manages and maintains marketing supplies and collateral for the Large Group sales team for enrollment meetings and assembles materials as needed
* Coordinates meetings and finalist presentations with the broker and client and supports the Large Group sales teams workflow and meetings, arranges travel as needed
* Utilize sales tools to assist sales and marketing teams with prospect lists and communications for all segments

Recommended Skills

  • Business Development
  • Communication
  • Community Health
  • Leadership
  • Presentations
  • Service Level Agreement
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Job ID: 2217534506

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