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Residential or Commercial Senior Operations Administrator job in Plano at Beal Service Corporation

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Residential or Commercial Senior Operations Administrator at Beal Service Corporation

Residential or Commercial Senior Operations Administrator

Beal Service Corporation Plano, TX Full-Time
Residential or Commercial Senior Operations Administrator

CLMG Corp. was formed in 2009 as an in-house servicer of commercial loans purchased and originated by various Beal Bank entities.

The Residential Loan Senior Operations Administrator is responsible for the administration and the facilitation of the daily processing required for the Residential and Commercial Loan Portfolio.  This includes cash processing, customer service, investor and/or participation reporting account reconciliation, escrow services, collateral management, Loan Committee Profile processing and onboarding of new loans.  The position may include other duties as directed by the Manager.

Essential Job Duties & Responsibilities (Include but are not limited to):

  • Ability to read and interpret loan documents, tax statements, and insurance policies.
  • Prepare and disburse payments for taxes and insurance accurately and timely.
  • Prepare and complete an annual escrow analysis for all escrowed loans.
  • Monitors all collateral used to secure debt serviced by CLMG for risks associated with delinquent taxes and flood exposure.
  • Review and audit loans for accurate collateral records and system coding.
  • Maintain documentation of collateral corrections and audits.
  • Performs daily loan servicing maintenance and documents receipt of requests and all correspondence.
  • Receive and process payments in accordance with policy and procedure.
  • Accurately book all Loan Modifications, REO Transfer Memos, Judgments, Settlements, Defaulted Loans and Charge Off transactions on the loan servicing system per the approved Loan Committee Profiles and QC of processing package.
  • Review and approve terms, balances, and dates on proposed modifications prior to closing.
  • Responsible for preparing and calculating billings on special loans that are unable to be billed systematically due to payment terms.
  • Performs an audit of all variable rate loan changes to confirm the loan servicing system complies with the loan documents.
  • Onboarding of new loans (originations and acquisitions) to the core loan servicing system and QC review of all loans boarded.
  • Assist with file room coverage, special projects and other duties as needed.
  • Strong analytical skills for researching and reconciling loan or account history.
  • Effectively communicates with borrowers, Portfolio Managers, and third party vendors via email, telephone, or in person.
  • Works closely with other team members to resolve issues or disputes timely.
  • Completes daily and/or monthly Participant reporting and remittances in accordance with policy and procedure.
  • Completes daily loan exception reports and monitors all transactions.
  • Miscellaneous filing, research, or reporting as needed.

Job Requirements: 

  • Must have a minimum of 5-7 years loan servicing experience preferably in commercial or residential loan servicing.
  • High School diploma required; Bachelor’s degree preferred.
  • Ability to read and interpret complex loan documentation.
  • In depth knowledge of loan servicing best business practices.
  • Working knowledge of FIS or a similar loan-servicing platform.
  • Excellent communication and problem solving skills.
  • Strong organizational skills, detail oriented, good analytical and follow-up skills, high degree of efficiency, knowledge of Microsoft office applications and a strong overall technical aptitude.

*  No relocation Assistance offered

Beal is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against.

Notice to California Residents:  Beal Bank, Beal Bank USA, Beal Service Corporation, or Beal Nevada Service Corporation (also d/b/a CSG Investments, Inc.) may collect personal information about you as part of the job application or employment process.  Please see our California Consumer Privacy Act Policy at [ Link removed ] - Click here to apply to Residential or Commercial Senior Operations Administrator for details.

Recommended Skills

  • Administration
  • Analytical
  • Attention To Detail
  • Auditing
  • Business Ethics
  • Collateral Management
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