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Assistant General Manager

JLL Liberty Township Full-Time
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JOB RESPONSIBILITIES

Management, Operations and Marketing

  • Assist GM in maintaining safety, cleanliness and integrity of all areas of all buildings, systems and equipment for all property users.
  • Assist GM in preparing team to respond in emergency and crisis situations.
  • Have thorough knowledge of area market including all competitive properties and area demographics.
  • Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property’s interest and the interest of JLL.
  • Enforce all tenant lease requirements.
  • Assist GM in managing the activities of the property’s marketing manager in conjunction with the regional marketing manager.
  • Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales.

Leasing

  • Work in conjunction with property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.
  • Assist GM in directing the activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.
  • Learn to develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs.
  • Learn to negotiate all tenant rent reduction or termination requests.

Financial Performance and Reporting

  • Achieve budgeted net operating income for property.
  • Assist GM in managing the property’s capital to budgeted levels
  • Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
  • Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports.
  • Work with GM to monitor the collections of all rents and execute appropriate collection process.

Client Relationships

  • Establish an effective working relationship with the property’s asset manager.
  • Interact frequently with property’s regional managers and leasing organization to ensure consistent high-quality interaction with asset management firm.
  • Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL.

Employee Motivation and Development

  • Learn to direct and supervise the activities of all property employees.
  • Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews and other communication mechanisms.
  • Assist GM in coordinating the appropriate training for property personnel.

Miscellaneous

  • Any and all other duties and tasks assigned.

KNOWLEDGE, SKILLS & ABILITIES

Education/Training

  • Bachelor’s Degree.

Years of relevant experience

  • Minimum 3-5 years retail shopping center experience.

Skills and knowledge

  • Demonstrate strength in leadership and professionalism.
  • Ability to problem solve and provide actionable and positive feedback.
  • Ability to work both independently and within a team environment.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively with cross-functional groups.
  • Flexible and able to work in a fast-paced environment.
  • Have thorough knowledge of area market including all competitive properties and area demographics.
  • Proficient in Microsoft Office applications.

Certifications/Licenses

  • Real Estate License.

Physical work requirements and work conditions

  • Can involve standing and walking, working nights and weekends.

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Skills required

Customer Relationship Management
Provide Direction
Provide Actionable Feedback
Decision Making
Resolve Complaint
Performance Management
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Job ID: REQ37999

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About JLL

JLL (NYSE: JLL) is a professional services and investment
management firm offering specialized real estate services to clients seeking
increased value by owning, occupying and investing in real estate. A Fortune
500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0
billion, JLL has more than 280 corporate offices, operates in more than 80
countries and has a global workforce of more than 60,000. On behalf of its
clients, the firm provides management and real estate outsourcing services for
a property portfolio of 4.0 billion square feet, or 372 million square meters,
and completed $138 billion in sales, acquisitions and finance transactions in
2015. Its investment management business, LaSalle Investment Management, has $59.1
billion of real estate assets under management. JLL is the brand name, and a
registered trademark, of Jones Lang LaSalle Incorporated. For further
information, visit
www.jll.com.

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