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Call Center-Inbound Customer Service

AppleOne Austin Full-Time
$32,000.00/ year
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Exciting opportunity to grow your career now!! We currently have several immediate openings for Inbound Customer Service Reps to work at a well-known Contact Center located in North Austin in a rewarding atmosphere! This opportunity offers opportunities for personal growth and career development! In this position, you would answer a high volume of Inbound Customer calls and provide professional customer service to Citizens of Austin, while maintaining a professional ?Customer First? positive attitude. With poise and a professional attitude, respond to irate, difficult and challenging customers. Requirements •Internet and data base navigation skills •Knowledge of Microsoft Office suite •Able to adapt to a rapidly changing work environment Pay/Benefits: Beginning pay $14.00 per hour with a step wage plan that brings you to $15.50 in just one year and $16.50 at two years. Bilingual? There is an additional $150 bilingual stipend each month! Holiday, Vacation pay, Health Benefits and 401K are available!! We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
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Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$32K
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Call Center-Inbound Customer Service
$32,000.00/ year
Estimated Salary: $64K
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Job ID: ve1165CSR.135493

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Since 1964

On a journey around the world during the early 1960s, Bernard "Bernie" Howroyd had to work odd jobs in order to pay his way forward—selling encyclopedias in Australia to chocolates in Canada. Through these varied encounters, an incredible insight started to form in young Bernie’s mind: “No matter where people are from, no matter what language they speak, everyone deserves to be heard and respected.” Inspired and driven by this realization, he took that insight and started AppleOne Employment Services in Los Angeles in 1964.


Hiring Made Human

We at AppleOne have one true belief. We believe in people. Since 1964, we have connected the best people, their talents, skills, career goals, and aspirations with the best companies. We are "Career Gurus." We are "People-People." Let us introduce you!

AppleOne is part of the ActOne Family of Companies. Across our company groups—A-Check Global, AgileOne, and ATIMS—we are able to provide comprehensive services and technologies to our enterprise partners. Our integrity and quality of service is recognized by our ISO-9001:2008, IMAGE, and WMBE Certifications.

We have serviced Federal government over the years (including direct with FEMA). We are DCAA compliant. Recently, we formed a new corporation (ActOne Government Solutions, Inc.) specifically to service Federal government contracts.

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