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  • Charlotte, NC

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Director Strategic Accounts

CSC ServiceWorks • Charlotte, NC

Posted 24 days ago

Job Snapshot

Other Great Industries
Other, Installation - Maint - Repair

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Job Description

It’s your turn to grow the business AND your own success. We’re hiring a Director of Strategic Accounts who can partner with Regional Clients and grow business within the region. You’ll enjoy the satisfaction of building and expanding meaningful connections with our customers. As the industry leader with dominant market share across all our products and service offerings, CSC provides the opportunity to learn from the best and gives you the tools you need to succeed.

As a CSC Director Strategic Accounts, you’ll be an important part of what works.
You’ll be responsible for partnering with ~75 named regional clients to provide best in class account management and grow business within your account base. Your days may include:
  • Contributing to the Company growth strategy by managing account prospects and building customer relationships through the development of strategic sales/marketing plans.
  • Monitoring and evaluating account opportunities.
  • Communicate to/work with VP to resolve unique customer concerns/issues
  • Schedule regular visits with accounts to facilitate future renewal discussions
  • Match services with account needs. Demonstrate knowledge of customers, industry, competition, and pricing
  • Maintenance of key national account information and data in the CRM.
What it means to Be Part of What Works
How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.
  • Safety Awareness
  • Customer Focus
  • Integrity, Trust, & Respect
  • Drives Engagement
  • Teamwork & Collaboration
  • Follows Through on Commitments
In this role, you’ll need
  • Bachelor’s degree in Marketing; or 7-10 years related experience and/or training; or equivalent combination of education and experience.
  • Strong analytical skills to assess, interpret, and translate data from multiple sources into actionable marketing plans
  • Competency in the use of Microsoft Tools, inclusive of Excel, Outlook Email, PowerPoint, Teams and Word / Multiple years of experience
  • Effectively present information and respond to questions from executives, peers and customers.
  • Ability to communicate effectively, and persuasively, verbally and in writing to management and groups of employees, clients and customers.
  • Strong analytical skills to assess, interpret, and translate data from multiple sources into actionable marketing plans
  • The ability to travel as needed
  • Military experience not required, but it is welcomed and appreciated here
The CSC ServiceWorks Story
At CSC, we're in the business of making things work, for our team members, our clients, and our consumers. We're the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work that's steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartments, condominium, education, hotel and hospitality, and convenience and gas environments around the world.  CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.
Job ID: 23581876
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