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  • 278 Eagleview Boulevard
    Exton, PA 19341

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Accounts Receivable Representative

Tower Health • Exton, PA

Posted 1 month ago

Job Snapshot

Experience - 1 years
Degree - High School
Other Great Industries
Sales, Accounting

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Job Description

Tower Health Urgent Care is seeking a full time Accounts Receivable representative to work in our medical billing department. 


Responsible for providing customer service support to patients, insurance carriers and assisting with medical records requests. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. This position is onsite; not remote.

AR Representative

  • Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims.
  • Contacts insurance carriers regarding non-payment and/or improper payment of claims.
  • Reviews denials, resolves any issues and re-bill as necessary for proper adjudication.
  • May process incoming and outgoing mail
  • May receive incoming telephone calls and resolve issues communicated.
  • Records results of mail and telephone contacts on the computer billing system
  • Review daily billing and accounts receivable credit balance reports
  • Prepare daily refund check requests
  • Prepare other daily credit balances other than refunds
  • Post refund checks to patient accounts
  • Mail refund checks with supporting documentation
  • Other duties as assigned.


High School Diploma or GED required

Twelve months experience in Medical Accounts Receivable,  Medical Billing, Medical Collections, Medical Billing Systems, and General Office, Computer Data Entry.


  • High school education / GED or higher 
  • 1+ year Customer Service experience
  • 1+ year medical billing experience
  • 1+ year A/R & payment posting experience
  • Experience in computer and Windows PC applications
  • Call Center experience
  • Medical Billing / medical records experience required
Job ID: 2019-24272
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