Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Bilingual Loan Officer Assistant (Spanish)

M&T Bank Cheektowaga Full-Time
Apply on company site
Acts in a liaison capacity for mortgage originators and customers providing follow-up and resolution to questions and concerns. Provide general sales, marketing and operational support for assigned mortgage originator. Adhere to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:
  • Assist Loan Officer in developing and managing a referral source, prospect and customer base.
  • Assist Loan Officer in developing and implementing marketing/sales support programs to develop new business.
  • Interact with customers to complete the application process, ensure all necessary supporting loan documentation is obtained and accurate.
  • Provide follow-up on loan conditions as required by commitment letter.
  • Interact with Production department personnel (processors, underwriters, closers) to ensure loan application file is complete, loan documentation is satisfactory, conditions are met and loan can close within required time frames.
  • Serve as communication liaison between customer, M&T Corporation and loan officer. Initiating and answering calls to/from customers as required in a prompt, courteous and professional manner.
  • Maintain and organize current and required loan documents for all loan programs as needed.
  • Take loan applications as necessary and input loan data into processing system via laptop.
  • Assist Loan Officer in providing required reporting as needed.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
  • Complete other related duties as assigned.

Scope of Responsibilities:
Incumbent works under general supervision.

In many cases, incumbent will be the point of contact for customer to complete application process and for follow-up for outstanding items needed to provide a complete loan application for processing.

Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Answer customer phone calls in courteous and professional manner.
Minimum Qualifications Required:
High school diploma (or equivalent) or equivalent work experience.

Knowledge of Secondary Marketing requirements.

Bilingual: Fluent in Spanish and English

Knowledge of FHA/VA regulations.

Knowledge of Bank products and services.

Strong organizational skills with ability to manage multiple priorities.

Excellent verbal and written communications skills.

Flexible to travel within region and work overtime and/or flexible schedule as needed.

Ideal Qualifications Preferred:
Prior mortgage experience.

Knowledge of software utilized by department.

Knowledge of Bank products and services.


Recommended skills

Spanish Language
Mortgage Loans
Financial Auditing


CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Bilingual Loan Officer Assistant (Spanish)
Estimated Salary: $88K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: R06504


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.