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Data Entry Customer Service job in Chicago at Creative Financial Staffing LLC

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Data Entry Customer Service at Creative Financial Staffing LLC

Data Entry Customer Service

Creative Financial Staffing LLC Chicago, IL Full Time
$30,000 - $32,000/Year
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We are seeking to add a Data Entry Customer Service to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

About the Company:

  • Founded in 1922
  • Company that sells products that connects computers, networking equipment, and electronic devices
  • Headquarters located in Chicago
  • "Professional, qualified and capable leadership that trusts people to give their best"- Glassdoor review of former employee

Responsibilities:

  • Entering and Double Checking Purchase Orders: about 50 of each/day
    • Will enter 50 into AS400, then check someone else's entries
  • Answer phone calls
    • 20 calls a day, distributed between the team. Typically a minute long and asking for inventory, shipment update
    • Have to be comfortable if upset customers call- usually will transfer to a manager
  • Answering emails : mostly about pricing, availability, when are things shipping
    • About 50 emails a day
  • Enter variety of data using current technology
  • Prepare and sort documents for data entry
  • Review and enter data updates in the systems
  • Review discrepancies in data received
  • Advise supervisor of issues related to data

Qualifications:

  • MUST have data entry experience
  • AS400 experience- HUGE PLUS
  • Good communication skills- can speak on the phone
  • Excellent typing skills
  • Strong organizational skills
  • Deadline and detail-oriented
 

Recommended Skills

  • Data Entry
  • Typing
  • Communication
  • Coordinating
  • Customer Service
  • Maintenance
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Job ID: EB-1873890923

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