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Business Opportunity in Ashby,Minnesota
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Customer Service

Pro Staff St. Cloud Seasonal/Temp
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Customer Service Rep

We are seeking a professional and outgoing Customer Service Representative.

This full time, position is based out of St. Cloud, MN.

Job Summary:

Provide excellent customer service, answer questions, provide technical assistance, enter orders, work with sales team, contact customers as needed.

Monday thru Friday 
8 a.m. - 5 p.m.
$16 per hour

Responsibilities:

  • Support customers with product related inquiries
  • Continually maintain Customer Relationship Management platform (CRM) with customer information, new leads, sales tasks, notes and running daily sync
  • Manage incoming phone traffic from internal and external callers
  • Document inquiries and compile content for scripts and procedures
  • Support inside and outside sales representatives
  • Enter sales orders and quotes
  • Greet and assist walk in customers and vendors
  • Create web store user accounts and provide login credentials to customers
  • Monitor sales email accounts

Additional Responsibilities:

  • Deliver outstanding customer service and provide honest & clear expectations
  • Ensure technical support protocol and responses are consistent as documented
  • Support Finance/Admin department as needed

Qualifications and Skills:

  • Solid business acumen with a professional demeanor
  • Strong proficiency in Microsoft Excel, Word and Outlook
  • Experience with QuickBooks, and Salesforce, WordPress, WooCommerce preferred
  • Experience or interest in construction, coatings, and/or paints preferred
  • Marketing experience is a plus
  • High attention to detail
  • Ability to multitask and switch focus quickly
  • Must maintain a positive attitude and work well with coworkers in a team atmosphere

Salary and benefits offered:

  • Starting pay $16 per hour
  • Paid vacation
  • 8 paid holidays
  • Health Insurance
  • Long Term Disability insurance
  • Retirement plan
  • Growth \ advancement opportunities within a family - oriented working environment
  • Initial and ongoing training to help you achieve your goals
  • Full time opportunity 8am–5pm hours
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$39K
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Customer Service
Estimated Salary: $64K
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Job ID: 530065

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At Pro Staff, we understand the importance of having a reliable and flexible workforce that can ebb and flow with your business. That’s why we have created staffing solutions for you that go beyond the norm-from a short-term assignment to a complete project team, Pro Staff can provide you with the right staffing solution for your situation. We also know that you are looking for people who have an excellent attitude, are highly qualified and reliable. We follow a rigorous recruiting, screening and selection process to ensure consistency from placement to placement.

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