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Part-Time Customer Service Representative job in Byron Center at Dayton Freight Lines Inc.

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Part-Time Customer Service Representative at Dayton Freight Lines Inc.

Part-Time Customer Service Representative

Dayton Freight Lines Inc. Byron Center, MI Part-Time

Overview

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match

**This is a 2nd shift Part-Time position. 

Shift time: 2:00PM - 7:00PM 

CSR, Customer Service, family, culture, LTL, transportation, customer oriented, part time, PT, part-time

Recommended Skills

  • Attention To Detail
  • Billing
  • Communication
  • Customer Service
  • Data Entry
  • English
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Job ID: 6402

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