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Customer Service Representative job in Chandler at Strategic Staffing Solutions

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Customer Service Representative at Strategic Staffing Solutions

Customer Service Representative

Strategic Staffing Solutions Chandler, AZ Contractor
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Customer Service Representative
Location:
Chandler, AZ
Duration:
6 Month Contract (W2 only) 

Required Qualifications:


  • 1 year of experience interacting with people or customers, demonstrated through work, military, or education
  • Will be handling Inbound calls only.
  • Responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services.
  • Duties include: processing routine to complex transactions on-line, researching and resolving routine to moderately complex problems and inquiries and referring difficult problems to more senior representatives.
  • Duties may also include: account maintenance, report generation, and project work.

Desired:


  • Excellent verbal, written, and interpersonal communication skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Customer service focus with the ability to listen to customer needs and recommend solutions
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Ability to work effectively in a team environment
  • Good attention to detail and accuracy skills
  • Call center customer service experience in the financial services industry
  • Bilingual speaking proficiency in Spanish/English would be an added bonus but not a qualification

 

Recommended Skills

  • Spanish Language
  • Success Driven
  • Decision Making
  • Multilingualism
  • Communication
  • English Language
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Job ID: JOB-180875

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