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ACCOUNT ADMINISTRATOR II

Ultimate • Hayward, CA

Posted 2 months ago

Job Snapshot

Full-Time
$20.00 - $26.00/Hour
Automotive - Motor Vehicles - Parts
Admin - Clerical

Job Description

This position is responsible for the preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required.     Key Responsibilities •Perform data entry of required information in the inventory system, including vehicle identification number (VIN), and other descriptive information •Download digital images of vehicles into system, and update lot locations (TRACs) •Manage account relationships, maintaining effective communications and ensuring customer requirements are met •Log in titles when received and verify title information •Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account •Work with posting clerk to ensure completion of reconditioning, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system •Respond to customer inquiries relating to vehicles •Provide quality service and assist in resolving problems •Verify vehicle eligibility for the sale •Communicate with transportation department to arrange required transportation or obtain information including transportation condition reports, bills, etc. •Pull transmitted transportation charges as needed •Establish customer vehicle files in the computer system •Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, mechanical enhancements, key requests, special announcements, and other activities relative to the vehicle are properly recorded •Seek floor price information from account representative and enter it into computer system •In coordination with the operations team and account specific procedures, prepare vehicles for sale including run order, scheduling, notice to customer account, etc. •Communicate with accounting department in order to balance the sale and perform post- sale invoicing for accounts receivable as needed •Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records •Communicate with online sales department in order to prepare assigned vehicles   Qualifications: •High School Diploma or equivalent required •Valid driver's license and safe driving record •1 - 3 years of clerical or administrative experience in the automotive industry preferred •Data entry experience required •General title experience or knowledge a plus •Strong computer skills, including knowledge of Excel and AS400 required •Effective communication and organization skills required •Commitment to providing excellent customer service •Manual dexterity, repetitive motion tasks •Ability to sit or stand for prolonged periods of time •Vision abilities include close, distance, color, and depth perception •Regularly required to stand, walk, reach, talk, and hear •Frequently required to stoop, bend, crouch, kneel, squat, and climb  We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

• This position is responsible for the preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required. • • • Key Responsibilities •Perform data entry of required information in the inventory system, including vehicle identification number (VIN), and other descriptive information •Download digital images of vehicles into system, and update lot locations (TRACs) •Manage account relationships, maintaining effective communications and ensuring customer requirements are met •Log in titles when received and verify title information •Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account •Work with posting clerk to ensure completion of reconditioning, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system •Respond to customer inquiries relating to vehicles •Provide quality service and assist in resolving problems •Verify vehicle eligibility for the sale •Communicate with transportation department to arrange required transportation or obtain information including transportation condition reports, bills, etc. •Pull transmitted transportation charges as needed •Establish customer vehicle files in the computer system •Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, mechanical enhancements, key requests, special announcements, and other activities relative to the vehicle are properly recorded •Seek floor price information from account representative and enter it into computer system •In coordination with the operations team and account specific procedures, prepare vehicles for sale including run order, scheduling, notice to customer account, etc. •Communicate with accounting department in order to balance the sale and perform post- sale invoicing for accounts receivable as needed •Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records •Communicate with online sales department in order to prepare assigned vehicles • • Qualifications: • •High School Diploma or equivalent required •Valid driver's license and safe driving record •1 - 3 years of clerical or administrative experience in the automotive industry preferred •Data entry experience required •General title experience or knowledge a plus •Strong computer skills, including knowledge of Excel and AS400 required •Effective communication and organization skills required •Commitment to providing excellent customer service •Manual dexterity, repetitive motion tasks •Ability to sit or stand for prolonged periods of time •Vision abilities include close, distance, color, and depth perception •Regularly required to stand, walk, reach, talk, and hear •Frequently required to stoop, bend, crouch, kneel, squat, and climb
Job ID: JO-1903-54593
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