The Specialist, Omnichannel Pricing & Promotions is responsible for the coordination and execution of pricing & promotional events for GameStop’s digital channels and serves as the primary point of contact for Merchants, Marketing, and internal cross-functional teams. The Associate executes pricing and promotions submissions autonomously, while interacting with the Omnichannel merchandising, marketing, and fulfillment teams daily to coordinate upcoming events. Some non-routine activities will require a supervisor’s advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Collaborate with internal partners to execute scheduled pricing and promotional activity on gamestop.com and ensure GameStop’s digital channels are aligned with corporate priorities.
Partner with Omnichannel merchandising, marketing, and fulfillment teams to ensure accurate scheduling and set up of upcoming pricing changes and promotions submitted by merchandising and pricing team members.
Adhere to documented Standard Operations Procedures for pricing and promotions execution and QA testing prior to finalizing appropriate submissions.
Maintain comprehensive calendar that lists timelines, offer details and execution strategy for past, current and future promotions.
Execute promotions through timely, accurate creation of coupon codes, product bundles and price drops needed to support offers.
Work with Omnichannel analytics team to create and maintain automated promotions and price drop performance metrics reporting – Utilize reporting to understand trends and opportunities, as well as quickly identify pricing/promotion/coupon errors in real time.
Model the behaviors expected of all GameStop associates including a drive for results, with a demonstrable bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity. Work collaboratively with Omnichannel, Pricing and Merchandising teams to achieve goals, simplify processes, reduce costs, prevent loss, and ensure that work is completed safely, accurately, and on time.
Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.
Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
Information Monitoring - Identifies, develops, and implements ongoing procedures to collect and review information needed to manage an organization or activities within it.
Quality Orientation - Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Bachelor’s degree in a related field from a regionally accredited program or 5+ years relevant work experience.
2 years’ experience working in a multi-unit retail environment; eCommerce or marketing agency experience preferred.
Salesforce Commerce Cloud experience preferred.
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Proficient written/verbal communication and presentation skills using spoken English.
Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities.
Proficient ability to meet demanding, evolving and potentially overlapping deadlines.
Proficient knowledge of Microsoft Office software programs like Excel, Access, PowerPoint and Word.
Proficient ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization.
Proficient presentation skills to present information to an audience of varying responsibility within the company effectively.
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Job ID: Req-114544
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