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M4468s6fy7k5b81jhb0

Sr. Principal Program Manager

The Judge Group Northbrook Full-Time
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Our client is seeking a Sr. Principal Program Manager

The primary function of the Sr. Principal Technical Program Manager role is to organize, coordinate, communicate and deliver on a high complexity and time-sensitive bank operational excellence initiative by working cross-functionally across teams to cascade higher level goals into first, then next steps. Success in this role hinges on effective, empathic communication.


Responsibilities

  • Build trusting relationships with all relevant stakeholders and leadership team
  • Guide teams through refining requirements and setting program, and sprint-level scope
  • Proactively manage project milestones and timelines
  • Capture and track inter-team dependencies & hand-offs
  • Conduct efficient and effective meetings - keeping things concise and on point
  • Define program metrics & KPIs, set up mechanisms to track/report
  • Communicate progress effectively to all relevant stakeholders including execs, steer co, product managers, and engineering leads
  • Be a proactive problem-solver helping teams to side-step blockers, foresee issues before they arise, and limit predictable issues.
  • Align with other parallel programs - help to prioritize and overcome resource contention
  • Organize and/or create appropriate program documentation and communications
  • Conduct periodic retrospectives; continuously assess & improve process & tools

Requirements

  • 15+ years of industry experience in a fast-paced tech company, including direct management and delivery of large, technically complex product development programs
  • Superior communications skills: interpersonal, written, and presentation
  • Superior organizational skills: notes, formal documentation, task assignment
  • Proven ability to understand and breakdown complex, multifaceted programs and projects into manageable pieces, organize cross-functionally and drive execution
  • Comfortable with ambiguity and starting from “scratch”
  • Escalate issues early and provide concise issue descriptions to upper level management coupled with recommended paths for resolution
  • Executive presence and good presentation skills
  • Dependable and solid follow up with a good customer service attitude
  • Ability to be firm about deadlines
  • A strong bias for action and a passionate customer focus
  • Past experience as independent consultant or management consulting in financial services, retail industry with Digital transformation experience is a plus
 

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Job ID: 633181

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