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Patient Benefits Representative

Medix Tucson Full-Time
$16.00 - $20.00 / hour
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Patient Benefits Representative

Do you want to work for one of the largest medical groups in Arizona? With more than 70 physicians devoted exclusively to providing comprehensive, compassionate and high-quality cancer care, this company believes it is beneficial to provide cancer therapies in a community setting, close to patients' homes and support systems. Our physicians are supported by a talented clinical team sensitive to the needs of cancer patients and their caregivers.



Location: Green Valley, AZ

Pay: $16.00-$20.00 DOE


PERMANENT AND FULL TIME POSITION

Job Responsibilities of a Patient Benefits Representative:

  • Prior to a patients first appointment, obtains preliminary diagnosis, insurance coverage information and demographics.
    • Based upon diagnosis, estimates insurance coverage, financial obligation, and completes patient cost estimate forms.
    • Prepares and completes appropriate reimbursement and liability forms for patients first appointment.
  • During patients first appointment, educates patient on insurance coverage, pre-authorizations, benefits, co-pays, deductibles, and out-of-pocket expenses.
    • Assess patients ability to meet expenses and discusses payment arrangements.
    • May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Reviews reimbursement and liability forms with patient and obtains approval signatures.
  • Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
  • Review patient account balance and notify front desk of patients to meet with
  • Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately
  • Reviews and processes refund requests and adjustments. May discuss and resolve delinquent payments with patient and/or payers.
  • At each patient visit, verifies and updates demographics and insurance coverage in computer system
  • Stays current on available financial aide. Develops professional relationships with financial aide providers



Must Have Skills of a Patient Benefits Representative:

  • HS Diploma or GED
  • 3 years of experience (front office/billing)
  • Computer proficiency
HS Diploma or GED 3 years of experience (front office/billing) Computer proficiency

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

About the company

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Patient Benefits Representative
$16.00 - $20.00 / hour
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
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Job ID: 83322

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