We have an exciting internal opportunity in our Poughkeepsie office for an entry-level Data Entry / Customer Service Assistantto join our growing team with advancement opportunities. We are looking for someone who is friendly and confident and excels in a customer service role. You will be supporting the Staffing Specialists in the office by assisting job seekers with the pre- and post-interview process.
The ideal candidate is a self-starter, a fantastic people-person, and an excellent collaborator who is excited to help bring Ethan Allen Staffing’s growth to the next level. If you are eager to learn with a go-getter personality, we will train you and provide you with the tools you need to be successful.
Job responsibilities for the Data Entry / Customer Service Assistant include:
Answering and fielding phone calls
You're the first person people speak to when they call so it's important that you're able to help the caller if able or transfer the call appropriately
Help to ensure our employee database is up to date
References are verified
Necessary paperwork and documentation is up to date
Record weekly time cards for over 400 employees
Provide excellent customer service to candidates
Providing general secretarial support
Opening and closing office as needed
What you'll need in order to be successful in this role:
1 year of administrative or customer service experience required
Be proficient with Microsoft Office and Windows Operating System
Bachelor's Degree preferred but will consider candidates with an Associate’s
Must be thorough and very detail-oriented in your work
Must be a people person and enjoy interacting with people of all backgrounds
Excellent customer service and phone presentation required
Sense of urgency and problem-solving skills
Excellent written and verbal communication skills
Must be willing and able to speak on the phone a significant portion of the day
Must be highly organized and able to handle multiple priorities simultaneously in a fast-paced environment
Previous experience with Applicant Tracking Systems a plus
Bilingual in English and Spanish is a plus!
The Data Entry / Customer Service Assistantposition will be Monday-Friday, 8:30am-5:30pm. Pay rate is $15.50 per hour. This role has a lot of opportunity for growth and is great for someone who is looking to get their foot in the door in the staffing and recruiting industry.
Please submit a resume and apply for immediate consideration!
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