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Data Entry / Customer Service Assistant job in Poughkeepsie at Ethan Allen Personnel Group

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Data Entry / Customer Service Assistant at Ethan Allen Personnel Group

Data Entry / Customer Service Assistant

Ethan Allen Personnel Group Poughkeepsie, NY Full-Time
$15.50/ hour
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We have an exciting internal opportunity in our Poughkeepsie office for an entry-level Data Entry / Customer Service Assistant to join our growing team with advancement opportunities. We are looking for someone who is friendly and confident and excels in a customer service role. You will be supporting the Staffing Specialists in the office by assisting job seekers with the pre- and post-interview process.

The ideal candidate is a self-starter, a fantastic people-person, and an excellent collaborator who is excited to help bring Ethan Allen Staffing’s growth to the next level. If you are eager to learn with a go-getter personality, we will train you and provide you with the tools you need to be successful.


Job responsibilities for the Data Entry / Customer Service Assistant include:

  • Answering and fielding phone calls
    • You're the first person people speak to when they call so it's important that you're able to help the caller if able or transfer the call appropriately
  • Help to ensure our employee database is up to date
    • References are verified
    • Necessary paperwork and documentation is up to date
  • Record weekly time cards for over 400 employees
  • Provide excellent customer service to candidates
  • Providing general secretarial support
  • Opening and closing office as needed


What you'll need in order to be successful in this role:

  • 1 year of administrative or customer service experience required
  • Be proficient with Microsoft Office and Windows Operating System
  • Bachelor's Degree preferred but will consider candidates with an Associate’s
  • Must be thorough and very detail-oriented in your work
  • Must be a people person and enjoy interacting with people of all backgrounds
  • Excellent customer service and phone presentation required
  • Sense of urgency and problem-solving skills
  • Excellent written and verbal communication skills
  • Must be willing and able to speak on the phone a significant portion of the day
  • Must be highly organized and able to handle multiple priorities simultaneously in a fast-paced environment
  • Previous experience with Applicant Tracking Systems a plus
  • Bilingual in English and Spanish is a plus!


The Data Entry / Customer Service Assistant position will be Monday-Friday, 8:30am-5:30pm. Pay rate is $15.50 per hour. This role has a lot of opportunity for growth and is great for someone who is looking to get their foot in the door in the staffing and recruiting industry.

Please submit a resume and apply for immediate consideration!



#ZR #Admin2021

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Job ID: BHJOB32431_15046

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