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Volunteer Manager job in St. Louis at Jewish Family and Children's Services

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Volunteer Manager at Jewish Family and Children's Services

Volunteer Manager

Jewish Family and Children's Services St. Louis, MO Full-Time
Who We Are:

For nearly 150 years, JFS of St. Louis has offered compassionate support and practical solutions to help people in greater St. Louis navigate life's challenges. Our professional staff assist the elderly, protect children at risk, provide food and services to those in need, support families, and enhance community connections. We serve people in need, inclusive of all ages, races, religions, ethnicities, genders and sexual orientations. JFS is a dynamic organization, with committed volunteers and talented staff dedicated to an inspiring mission.


The Volunteer Coordinator plans, coordinates, and directs key functions of the volunteer program, including: recruitment, recognition/retention activities, agency orientation, compliance, and training staff to work with volunteers.

Essential Functions:

* Coordinates the development, implementation, and recruiting/marketing of the volunteer program as determined by agency goals. Plans recognition events.
* Works in partnership with program coordinators and other JFS staff to develop job descriptions, place volunteers in programs, and evaluate volunteer satisfaction.
* Ensures program compliance with local, state, and federal regulations, COA, and United Way certification standards. Maintains volunteer files and hours of service.
* Evaluates and analyzes program outputs and outcomes.
* Writes, edits, and coordinates development of promotional materials, training manuals, brochures, newsletters, and volunteer handbooks as appropriate to the program.
* Advises management on volunteer program policies.
* Provides professional development opportunities for program coordinators to work effectively with volunteers.
* Provides feedback to PQI Committee, in summary form, on analysis of volunteer recruitment, satisfaction, and retention.

Additional Responsibilities:

* Demonstrates teamwork and support of the JFS mission and values.
* Performs other duties as required or assigned.
* Complies with all company policies and standards.


To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with varying abilities to perform the essential functions.

Education: Bachelor's Degree in social work, nonprofit administration, or related field required.

Work Experience: Experience in staff and/or volunteer recruitment, training, and supervision.

Knowledge, Skills and Abilities:

* Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders.
* Proven experience in the application of marketing strategies.
* Skill in organizing resources and establishing priorities.
* Critical thinking and problem-solving skills.
* Knowledge of the use of office equipment, computers and common software programs.
* Ability to make public presentations.
* Ability to deal with a range of sensitive client and staff issues.

Licenses, Certifications and Professional Affiliations: N/A

Supervisory Responsibilities:


Work Environment:

Work is typically performed in an office environment, as well as in schools, agencies, congregations and other offsite locations. Occasional evening and weekend hours may be required.

Physical Demands:

This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.


Travel may be required for meetings with individuals and/or groups.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

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