Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Casper, WY

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Business Development Manager (Sales and Related) jobs in Casper, WY delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Sales Associate-Part Time

Grainger • Casper, WY

Posted 1 month ago

Job Snapshot

Experience - 2 to 3 years
Degree - High School
Other Great Industries

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

Position Description

Works through multiple service channels to consistently provide a high level of customer service, as defined in the Grainger Service Promise. Navigates customers to solutions that help them get the job done. Drives sales growth by engaging in actions that identify leads for further selling opportunities with every customer. Provides assistance as needed to CSA’s in the areas of system navigation, catalog use, product knowledge and sourcing.

Executes the Grainger Service Promise and demonstrates, by action, the company Values.

Quickly responds to the needs of customers by effectively communicating product and service offerings over the phone or in person. Answers questions and assists in the selection of products.
Utilizes effective probing and listening skills to generate lead opportunities. Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders. Asks for the sale and goes after additional sales.

Is knowledgeable about product promotions and effectively and proactively communicates them to increase sales and improve customer awareness of product and service capabilities.

Resolves customer issues promptly and accurately in a manner that will retain and promote customer loyalty.

Understands the top customers in the branch and any TLC customers’ needs.

Acts as a team member within and outside the assigned branch and helps out in other areas as required.

Opens new accounts, conducts customer surveys and loads customer vehicles as required. Performs new account audit and follow up.

Assists Sales Partners with Inventory Solutions implementations including data collection, small scale cross referencing, site set up, customer training and ongoing customer service.

Accurately picks will call and counter orders. Ensures will call orders are ready when the customer arrives to meet Will Call

Ready Rate (WCRR) metrics.

Audits and purges pick tickets daily to meet BBX standards and supports all other BBX requirements.

Completes the Daily Cash Report (DCR).

Captures lost/demand in an effort to improve product stocking levels resulting in increased conversion rate.

Applies credit, pricing and freight procedures to meet customer expectations while minimizing financial risk for the organization.
Meets established volumes for number of calls taken or customer interactions handled and can adhere to a strict schedule.

Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions. Also uses the system (CIC) to keep accurate records of customers’ transactions, inquiries and feedback as well as actions taken.

Guides customers to other internal resources such as Technical Support, Credit, Parts and Sourcing, or Sales as necessary.

Shares relevant customer information with Sales partners.

Takes personal ownership for meeting established individual and team metrics.

Maintains inventory accuracy and minimizes multiple locations through effective use of scanning equipment and other inventory maintenance reports.

Performs smart cycle counts, annual inventory and stock alignments as required.

Assists with showroom merchandising maintenance.

Participates in all required training to ensure proper compliance of HAZMAT/Refrigerant when processing transactions.

Completes product training courses as required.

Performs housekeeping duties to ensure branch appearance meets Grainger standards.

Other duties as assigned.


Position Requirements:

• Must be at least 18 years old.
• High School diploma/GED; some college preferred.
• 2-3 years customer service and sales experience
• Demonstrates a commitment to provide superior customer service.
• Effective communicator, comfortable interacting with customers and internal partners in a
• professional manner in person and via the phone.
• Works quickly and accurately to accomplish tasks despite competing demands and a fast-paced
• environment.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes
• responsibility for personal development.
• Must be computer literate and able to learn appropriate software programs including SAP.
• Must be able to learn and pass competency assessments specific to industry regulatory
• requirements.
• Able to operate powered industrial equipment as needed.
• Professional in appearance, attitude and action.
• Must pass a pre-employment drug screen.


EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job ID: 51256-en_US
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.