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Director, Group Sales job in Detroit at Ilitch

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Director, Group Sales at Ilitch

Director, Group Sales

Ilitch Detroit, MI Full-Time
Job Description


The Director of Group Sales is responsible developing strategy and building a best-in-class Group Sales Department that focuses on selling five core group categories, fan experience packages, and ballpark hospitality.


* Develop strategy and direction for the Group Sales team, including cultivating new programs, enhancing existing group sales platforms, setting individual goals, and monitoring achievement
* Lead Group Sales Account Executives to hit revenue goals through effective campaign creation, management, and engaging touchpoints
* Responsible for building Group Sales team through effective recruiting, training, and developing of Group Sales Accounts Executives
* Manage all aspects of selling new group business, including prospecting, lead generation, development of sales events and sales campaigns, and touchpoint creation
* Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals
* Optimize the Group Sales database and leverage past/existing groups to generate future sales
* Represent the department at industry events
* Work with vendors on creating and ordering group night giveaways
* Build and monitor group sales budget
* Leverage Group Sales technologies to curate industry best practices that drive group sales revenue
* Work with the box office to develop group sales procedures
* Responsible for aiding in the creation of all sales and support materials
* Provide daily sales reports and weekly activity summaries
* Serve as a resource and point person for all Group Sales activities on Game Days
* Assist other departments as needed by the organization
* Design, implement and execute a Group ticket sales business plan


* Bachelor's Degree, Business or Sports Management preferred
* Minimum of 4 years Tickets Sales experience in sports/entertainment
* Group sales experience in a ballpark or arena environment preferred
* Proven record of achieving sales goals/targets and motivating staff
* Proven track record in developing long-lasting relationships with group leaders and executives
* Must be creative, enthusiastic and possess excellent interpersonal skills
* Ability to establish priorities, delegate, and lead other sales leaders
* Demonstrated staff development skills in order to properly train, develop and motive staff to meet objectives
* Ability to think strategically and handle multiple projects simultaneously
* Strong judgment and strong problem resolution skills
* Ability to work with multiple internal contacts/department, external contacts and outside agencies


* Office environment
* Ability to work long nights, weekends and holidays

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