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  • St. Louis, MO

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Customer Service Representative

Kemper • St. Louis, MO

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 1 years
Degree - High School
Other Great Industries
Customer Service

Job Description

Position Summary:

Kemper offers a competitive salary and has an immediate need for professional and motivated Customer Service Representatives to work in our St. Louis call center. This is a full-time position with a great team and excellent benefits.

As a Customer Service Representative, you will be working the front line and charged with the mission of effectively, accurately, and courteously answering all telephone inquiries to support our Life and Health customers. In this role you will be responsible for a high volume of incoming calls, data entry, and email management.

This position reports to our Maryland Heights, MO office and the hours of operation are 7am to 6pm CST, Monday – Friday. Shift times may vary, 40-hour work week with option to work 4-day (10 hours a day) or 5-day (8 hours a day) shifts.


Position Qualifications:

• 1 year of Call Center phone experience preferred, but not required.

• High school diploma or equivalent.

• Exemplary customer service skills.

• Intermediate computer skills and knowledge of MS Office Suite preferred, i.e.: Word, Outlook, Excel

• Must have adequate keying/typing skills (at least 35 wpm).


Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.


Kemper at a glance

With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.

Kemper’s underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.

•Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

-MO -CB +ZR -GD -IN -MSJ -PT
Job ID: *69ADE47CD24C79F2
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