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Digital Product Mgr, Specialty Pharmacy - Eden Prairie, MN, Schaumburg, IL or Telecommute

UnitedHealth Group • Eden Prairie, MN

Posted 9 days ago

Job Snapshot

Full-Time
Healthcare - Health Services
Health Care

Job Description


You will have the flexibility to telecommute* as you take on some tough challenges. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)


This opportunity is with one of our most exciting business areas: BriovaRx - a growing part of our Optum family of companies that make UnitedHealth Group a Fortune 6 leader.



Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.



BriovaRx, the OptumRx Specialty Pharmacy, helps our patients live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.



The Digital Product Manager works closely with leadership from OptumRx and BriovaRx, experience design, information technology, marketing, operations, and business teams to deliver digital applications that ensure an exceptional online experience for BriovaRx consumers.



  • Lead the development of new, as well as drive and enhance existing capabilities for the BriovaRx digital products and experiences, from inception to launch
  • Develop product and maintain product charters and roadmaps, defining product features based on external and internal needs and maintain a backlog of user stories
  • Act as a mediator between the consumers / patients / members, business leaders and the technical teams - communicating consumer needs and translating those needs into new product features for the team to design
  • Partner with Digital Strategy + Experience, Consumer Engagement and Product team members to define / design industry leading consumer-facing digital solutions, and ensure alignment with business and product plans (e.g., capital/funding commitments, revenue commitments, capabilities, functional impacts, cross functional roles)
  • Lead efforts to fulfill defined digital product solutions, ensuring solutions follow the digital vision and strategy of BriovaRx’s omni-channel experience

Primary Responsibilities:



  • Develop a coherent online product strategy spanning a wide variety of user experiences. Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
  • Manage total performance of BriovaRx’s online and mobile application products to meet critical business metrics, including traffic, user satisfaction, consumer engagement, and financial results
  • Collaborate with applicable business partners and stakeholders (including BriovaRx Pharmacy and Infusion Services and Optum's lines of business as well as Product, Marketing, Sales, Client Management, Shared Services, and Operations) to obtain appropriate market information / data and define consumer and business needs
  • Work closely with cross-organizational stakeholders, and has occasional interaction with executive leadership.  Typically takes direction on strategic priorities
  • Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience.  Drive third-party product evaluation, prototype development and user testing in support of this approach
  • Partner with integrated Design and Digital Delivery teams on the creation of requirements and user stories. Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations. Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues. Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team
  • Manage the product release cycle, initiation through post-implementation, ensuring Operations team member readiness, supporting production escalations, and reporting on product performance
  • Implement and grow a competitive intelligence discipline for online and mobile application products, including analyzing competitors’ online products and communicating competitive threats and opportunities to healthcare leadership
  • Develop various communication elements to socialize / explain / educate projects and statuses to facilitate decision making with the business pillars and other partners. Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners. Provide sales support including participation in customer meetings, responses to proposals, and product demonstrations as requested

Required Qualifications:



  • Bachelor’s degree
  • Experience leading online and mobile application products, user experience, content, design, or production in large corporate or heath care environments
  • 3+ years experience as a high-performing individual contributor in digital product management or other product management roles
  • Experience with Agile software development processes.  Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, etc.) preferred
  • Experience coordinating priorities and contributions of a network of non-technical Web content and project stakeholders from across a large, diverse organization
  • Extensive practical experience and sound theoretical understanding of relevant professional disciplines, including Product Management, Web design, Web authoring and publishing, information architecture, Web content strategy, usability and accessibility, user experience design
  • Fluency in Web technology, including front-end technology, back-end technology, social media, and mobile applications
  • Experience in other interactive and digital industry such as retail and financial services
  • Demonstrated ability to achieve goals in a matrix environment
  • 3+ years experience utilizing MS Office applications
  • Ability to travel up to 25% based on Business needs

Preferred Qualifications:



  • Graduate degree
  • Experience coordinating priorities and contributions of a network of non-technical Web content and project stakeholders from across a large, diverse organization
  • Experience delivering Web experiences that meet user needs based on usability research, UX design and information architecture principles, and product management methodologies
  • Experience working collaboratively at all levels and across business lines using influencing skills
  • Healthcare experience
  • Solid communication skills, including written, spoken, and presentation communications

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)




*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.





Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.




Job Keywords: Digital Product, Agile,Product Manager, Specialty Pharmacy, Eden Prairie, MN, Minnesota, Schaumburg, IL, Illinois, Telecommute, Telecommuter, Remote, Travel, Work from home

Job ID: 2551_770576
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