Scope of Responsibilities: Under direction of the Regional General Manager, manages daily operations in a million+ square foot distribution center. Responsible for Operations Managers’ performance and execution of all Operations functions at the facility, including: (1) Develop and execute daily and weekly operational plans; (2) Meet and exceed customer service requirements; (3) Maximize quality, throughput, and productivity of the facility; (4) Manage a diverse employee population; (5) Nurture a positive employee relations, focused, safe and productive work environment; (6) Ensure all corporate policies and procedures are adhered to and short and long term plans are implemented. Specific Duties: • Execute daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency. • Develop and implement short and long-range staffing plans based on productivity objectives and forecasted volume requirements. • Daily balancing of labor availability and volume requirements throughout the facility. • Recruit, hire, train, develop, and retain effective shift management teams. • In conjunction with HR, develop, implement, and measure effectiveness of new employee training programs. • Ensure all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized. • Daily inspection of physical condition of distribution center and equipment and directing needed maintenance and/or repair. • Develop, analyze, and recommend operational and systemic improvements to meet current and future service, throughput, and cost Demonstrated Skills: • High integrity, character, morals and values. • Leadership. • Strong communication skills with all levels of the organization. • Ability to recruit, develop, and retain an effective management team. • Strong analytical and problem solving skills. • High level of distribution business acumen. Preferred Experience/Education: • Bachelor’s degree or equivalent experience. • Minimum ten years of distribution operations experience in a large volume, automated distribution center environment. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Complex Problem Solving