Director of Training & Development

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

Job Description

Director of Training and Development

As the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work collaboratively with Talent & Culture and Department Heads to assess, develop and facilitate all training and ensure engagement from colleagues and leaders. While you'll need basic computer expertise, communication, motivation, and presentation skills will be imperative for this position.

What is in it for you:

1. Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
2. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
3. Opportunity to develop your talent and grow within your property and across the world!
4. Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH.
5. Salary Range: $90,000 - $125,000 Annual Salary.

What you will be doing:

The Director of Training & Development will be responsible for all Hotel and Corporate training programs through collaboration, effective communication and positive working relationships with all colleagues. This will include:

1. Implementing and evaluating new training initiatives to maximize operational effectiveness and ultimately guest satisfaction.
2. Planning, coordinating and presenting corporate training programs in accordance with Accor requirements including harassment-free workplace, diversity, communication, leadership and related training to meet specific departmental needs.
3. Conducting meetings with Department Heads, trainers and employees to review performance trends, develop action plans and give recognition.
4. Facilitating and supporting Fairmont Learning Programs with a focus on New Hire Orientation, Heartist Journey, Service Culture and Luxury Service Standards.

Qualifications

Your experience and skills include:

1. Previous proven experience developing and facilitating management and leadership development training programs.
2. Training experience in a similar function in a luxury hotel is an asset.
3. Ability to prioritize simultaneous tasks in a fast-paced environment and work effectively and efficiently to support and maintain good relationships with internal departments, colleagues, corporate teams and vendors.
4. Team Work, Customer Service Focused, Positive Attitude.
5. Unparalleled Integrity and Work Ethic.
6. Strong communication skills.
7. Incredible anticipation skills.

Additional Information

Your team and working environment:

Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.

Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.