Reporting to the SVP - MSF & 3rd Parties, this role will set the strategy and drive the execution for strategic 3rd party payment system technology partnerships across SYF. This individual will lead a cross-functional team focused on building and maintaining strong relationships with existing and prospective payment technology partners to accelerate Synchrony's presence and positioning.
This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We're proud to offer you choice and flexibility.
+ Manage, develop, and drive Synchrony's 3rd Party Payment Systems capabilities across all business units.
+ Lead the vision and roadmap for 3rd Party Payment solutions to deliver innovative new capabilities that meet partner needs.
+ Identify and evaluate potential partnerships within the payment environment with which to integrate lending, payments and network offering(s).
+ Be responsible for understanding industry insights, consumer intel and market analysis, and benchmarking Synchrony's products against competition - coordinating and communicating findings across clients and platforms. Will require collaboration with customers, research and insights, team members, and outside influencers to ensure a solid and well-rounded understanding of products and developing needs.
+ Own capability enhancements from ideation to execution, including capability specifications and requirements, wing-to-wing experience, testing and cost/benefit analysis. Lead cross-functional teams, in a matrixed environment, through project plans that include major milestones, critical risk indicators, measures of success and contingencies.
+ Manage 3rd party payment system relationships inclusive of feature/capability development and contract extensions/renewals.
+ Work with cross-functional teams to identify gaps, product needs and growth opportunities, while partnering with key stakeholders to help prioritize efforts against other initiatives.
+ Coordinate with SYF platform teams to identify strategic 3rd party payment system/back office relationships that are critical to drive program growth within industries.
+ Lead cross functional efforts to create and maintain parity in features, functionality and access to SYF products across all 3rd party hosted channels.
+ Partner with the various technology teams to drive scalable (shared component architecture) integration solutions that facilitate speed to market and consistency of offerings.
+ Be responsible for the overall 3rd party capability performance, including achievement of financial targets and key performance indicators, while setting the objectives and key results (OKRs) for the program.
+ Develop business cases and champion strategies to support channel innovation.
+ Coordinate efforts with other product managers and GTM team to commercialize across Synchrony's platforms and portfolios. Drive product implementation, ensuring innovative solutions supporting business strategy.
+ Perform other duties and/or special projects as assigned
+ Bachelor's degree. In lieu of a degree, a high school diploma/GED and 9 years of professional work experience in the financial services field
+ 3+ years strategic business relationship management experience
+ 5+ years' project management experience leading cross functional projects
+ 3+ years product management experience working within Agile framework
+ 2+ years' experience leading the development of business requirements
+ 2+ years' experience leading user acceptance testing across multiple functions
+ Ability to travel (~20% )
+ Master's degree (Business or applicable related field)
+ Master Black Belt, Black Belt or Lean Six Sigma certification?
+ Excellent written and verbal communication skills: business writing, developing pitches, delivering presentations, and leading meetings.
+ Outstanding communications, relationship building, influencing and collaboration skills.
+ Strategic thinking with ability to develop and implement actionable plans to drive business results.
+ Strong problem-solving skills with a demonstrated ability to evaluate situations using multiple sources of information.
+ Proven ability to work remotely and independently?
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ ([ Link removed ] - Click here to apply to VP, Multisource Financing 3rd Party Relationships
, with more than 60% of our workforce engaged, you'll find community to connect with and opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at
. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.
The salary range for this position is **100,000.00 - 200,000.00** USD Annual
Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.
Job Family Group:
- Acceptance Testing
- Agile Methodology
- Business Correspondence
- Business Relationship Management