Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Helpdesk / Service Desk Analyst jobs in San Antonio, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Helpdesk / Service Desk Analyst

TEKsystems, Inc • San Antonio, TX

Posted 29 days ago

Job Snapshot

Full-Time
$14.00 - $16.00/Hour
Computer Hardware, Computer Software
Information Technology

Job Description

Job Description: Technical Support Analyst I

Summary:

  • Processes incoming requests, inquiries, or escalations related to IT support issues.
  • Diagnoses and resolves routine first tier issues involving end-user workstation, remote access, password management, and general IT inquiries.

Common Duties:

  • Answers service calls and emails. Records and prioritizes service requests and maintains ticket tracking for issues. Directs requests to other areas in accordance with established guidelines.
  • Diagnoses, troubleshoots, and resolves basic issues regarding hardware and or software access, security, reliability, and performance issues.
  • Supports Microsoft Office Suite. (Active Directory and remote users.
  • Ensures change requirements are documented and assures timely enabling and disabling of user access privileges to protect information technology assets. Test various systems, processes and applications to determine compliance within established policy.
  • Assists in pushing out new software/hardware to ensure consistency in technical standards.

Required Experience

  • Minimum of 1-year experience
    • Windows domain networking
    • Active Directory
    • local area networking, and remote access software
    • VPN
    • Citrix
    • Mobile devices
    • VM technology troubleshooting preferred.
  • Build relationships with internal and external customers
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues

Required Education

  • Minimum High school diploma or equivalent

Work Shift:

  • 9AM-6PM - Tuesday-Saturday




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Job ID: 6790379
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at TEKsystems, Inc

View All Similar Jobs View All Similar Jobs