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Service Technician

Volvo Group San Francisco Full-Time
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This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches/ buses. Responsibilities may include trouble-shooting repair needs which are difficult to identify; independently completing major repair projects, or directing projects requiring a team effort, including supervision of others in the completion of some work.

Core Responsibilities: 
  • Work independently or in a team environment with minimal supervision
  • Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
  • Provide training, assistance, and mentoring of fellow coworkers
  • Respect and care for the customer and their equipment
  • Develop personal professional and technical skills on an ongoing basis
  • Act as a worthy representative of Prevost at all times
  • Foster teamwork and improved communications between sectors at all times
  • Respect the rules and guidelines of the company
  • Demonstrate leadership through application of Prevost's RED CARPET POLICY
  • Uphold and promote corporate core values
  • Comply with the quality and safety standards of the organization.
  • Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers.
  • Diagnose and repair customer equipment
  • Complete documentation thoroughly and timely according to company requirements
  • Maintain a clean and safe work environment on a continuous basis
  • Verify the materials and equipment used in compliance with ISO guidelines
Knowledge, Skills & Ability: 
  • Pass required aptitude test
  • Advanced troubleshooting and diagnostic abilities
  • Go to type person in areas of expertise
  • Ability to look up parts efficiently and independently
  • Assist customers over the phone with technical issues and/ or questions
  • Fill in for team leader as needed
  • Be proficient in electronic media and laptop use
Required Education and Experience:
  • High school diploma, GED or Equivalent or graduation from a certified Technical school.
  • Maintain all requirements for technician.
  • 4 years of qualified mechanical experience substituting one year of related technical training for a year of experience.
  • Proactively acquire and expand knowledge of the latest technology and systems in the industry
Minimum Requirements: 
  • Possess comprehensive set of tools requires to perform function of a technician
  • Ability to read and write
  • Comply with DOT physical standards
  • EPA certifications for the safe handling of refrigerant 
Physical Demands:
  • Standing long periods of time
  • Exposure to local weather variances
  • Lifting heavy objects
 

Recommended skills

Leadership
Coaching And Mentoring
Mentorship
Communication
Maintenance
Training

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$63K
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Service Technician
Estimated Salary: $57K
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Job ID: 98183BR

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Imagine yourself working with some of the sharpest and most creative brains in the transport and infrastructure industry, developing cutting-edge technologies and sustainable transport solutions that will change the future of society.

Imagine yourself working in a company that really believes that people are its driving force, fostering a culture of energy, passion and respect for the individual.

Imagine yourself working for the Volvo Group, a global leader in sustainable transport solutions which employs about 110,000 employees, has production in 19 countries and sales in about 190 countries. A place where your voice is heard and your ideas matter.

Together we move the world.

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