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Technical Writer - Telecommute job in Chicago at UnitedHealth Group

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Technical Writer - Telecommute at UnitedHealth Group

Technical Writer - Telecommute

UnitedHealth Group Work from Home/Remote Full-Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Optum Labs is the research and development arm of UnitedHealth Group. We're a diverse team of curious thinkers who are experts in big data, artificial intelligence and machine learning, and scientific research. Our objective is to discover new ways to help people live healthier lives. We partner with world leaders in health care delivery, research, and technology to create disruptive health care solutions for patients, caregivers, providers, and commercial and government payers.

More equitable, effective, and affordable health care—that's our goal. We aren't just trying to improve the care an individual receives. We're building a future where the health care system works better for everyone.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • Plan, create, and maintain technical documentation for internal and external engineering audiences, including developer notes, FAQs, and other documentation
  • Partner with software developers and product managers to shape customer experiences
  • Enable users to get the most out of innovative software solutions aimed at transforming healthcare
  • Be one of the first to try new product features while working with developers and designers to improve the related user experience, UI text, error messages, and API design
  • Create and maintain code samples and sample applications
  • Maintain documentation across a wide range of central design-system functions such as playbooks, processes and procedures, presentations, websites, FAQs, wizards/instructions, inline application/tool help text, engineering documentation, training, and more
  • Edit, clarify, and proofread colleagues’ documents and coach non-writers on ways to improve their writing skills
  • Work with peer writers and editors to improve your writing and grow professionally as a technical communicator

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • BA/BS in Computer Science or equivalent experience
  • 3+ years of technical writing experience
  • Experience with Git and software platforms like GitHub and GitLab
  • Experience with web-application development
  • Experience with HTML, CSS, and Markdown
  • Working in an Agile Development environment
  • Excellent English writing skills
  • Established record of project ownership, project management, and self-direction
  • Please attach sample work as an additional document with resume.

 Preferred Qualifications:  

  • 5+ years of technical writing experience
  • Experience using UNIX or Linux environments


 

We Lead with Diversity, Inclusion and Compassion

At Optum Labs, we are dedicated to building teams where every individual is recognized for their unique experience and contributions. Our Leadership Principles underscore our commitment to inclusion, encouraging us to “walk in each other’s shoes” and open doors for our peers.

UnitedHealth Group supports local, regional, and national organizations that share these values through joint initiatives, event and program participation, volunteerism, and giving. Through our Connected Communities, employees can connect with others who have similar—or different—life experiences and backgrounds. These groups are led by peers, supported by Human Capital, and championed by leaders.



 

Inclusive Team Culture

Here at Optum Labs, we embrace our differences and are committed to furthering our culture of inclusion. Connected Communities are UnitedHealth Group’s enterprise-wide employee resource groups (ERG) and are a key component of our inclusion and diversity strategy that helps our employees be part of 8 different communities. UnitedHealth Group supports local, regional, and national organizations throughout the year. We fortify the efforts of a wide range of organizations that share our commitment to inclusion and diversity, through joint development of initiatives, event and program participation, volunteerism and giving. Our culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.



 

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe that striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.



 

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, work reviews. We care about your career growth and strive to assign work based on what will help each team member contribute to the common goal and enable them to take on more complex tasks in the future.



 

We Invest in Talent

Managers at every level are committed to their roles as talent stewards who help guide and nurture professional development. We want our employees to reach their highest level of potential just as they help us reach ours.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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