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Network Specialist job in Boise at NTT America Solutions, Inc.

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Network Specialist at NTT America Solutions, Inc.

Network Specialist

NTT America Solutions, Inc. Boise, ID Full-Time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

Want to be a part of our team?

Network Specialists are responsible for monitoring and maintaining the NTT Global IP Network (GIN). The GIN network is a tier1 Global Internet Backbone supporting transit and peering connections across a range of core and aggregation routers.

Working at NTT

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities, but are expected to be done in a timely fashion unless otherwise instructed.

  • Primarily responsible for tracking, ownership, resolution, and documentation of all GIN customer and GIN backbone issues.

  • Monitor the GIN network using SNMP monitoring software along with various in-house tools.

  • Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure.

  • Field calls and emails from customers, peers, Telcos and inter-company organizations.

  • Interface with other NTT operations centers for escalation and resolution of issues.

  • Perform scheduling/coordination of all maintenances that affect the GIN network.

  • Carry out select maintenances on the GIN network.

  • Basic router configurations utilizing in-house configuration tools.

  • Responsible for managing vendor tickets related to hardware and software issues.

  • Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network.

  • Perform troubleshooting and fault isolation on the GIN network.

  • Performs other duties as assigned.

What will make you a good fit for the role?

Between 5-10 years experience, preferred in the following areas:

  • Applicants must possess strong customer service, problem solving, organizational, and analytical skills.

  • TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies.


  • Unix/Linux, DNS, VI

  • Cisco and Juniper router experience

  • Experience with Ethernet and Optical Circuits up to and including 10 GigE, and 100 GigE

  • Cisco and Juniper certifications such as CCNA/CCNP and JNCIA/JNCIS preferred

  • Experience with python (or similar languages) development and shell scripting is favorable

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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