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Patient Service Representative

OfficeTeam • San Francisco, CA

Posted 1 month ago

Job Snapshot

Full-Time/Part-Time
$17.00 - $20.00/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Description

Ref ID: 00416-9501951996

Classification: Account Executive/Staffing Manager

Compensation: $17.00 to $20.00 per hour

Robert Half Healthcare has an excellent career opportunity for an articulate, highly-skilled, detailed oriented Patient Service Representative who enjoys helping others and is passionate about growing their career in the healthcare industry. You will perform a variety of administrative healthcare duties. If you love building solid customer relationships, love interacting with patients and multi-tasking in a fast-paced environment- then this position may be for you! The Patient Service Representative (PSR) will enthusiastically greet and assist all patients in person or on the phone. This position requires strong customer service skills and the ability to multi-task. SPECIFIC RESPONSIBILITIES - Check-in - Greet patients in a friendly manner and acknowledge patient concerns or issues - Verify patient information is correct and everything is complete and signed - Copy insurance card - Ensure patient is notified regarding HIPAA - Remind patients of their co-pays at time of check in and/or collect. - Assemble charts for all new patients. Insurance - Work with billing representative/collection department to clean up any outstanding insurance claims/balances on patient accounts. - Send insurance prior authorizations when necessary - Send specialty referrals out for approval - Verify insurance benefits at least once every six months Office Manager Back-up - Collect and post co-pays deductibles etc. - Schedule next appointments (multiple) - File charts and miscellaneous paperwork daily - Dispense mail - Manage the schedule to allow accommodation for walk-ins - Pull charts for next day and print routing slips - Confirm next day appointments- confirm specialty appointments 3-5 day in advance - Keep reception area and desk space clean - Turn answering machine on/of - Additional related tasks that may be assigned

Job Requirements

- Excellent customer service skills - Experience working in a fast-paced environment - Experience with heavy calls and multi-line phone systems preferred - Excellent social skills and ability to collaborate effectively required - Previous experience with a healthcare practice management system preferred - Knowledgeable about medical terminology - Experience with Microsoft office required If you are an efficient and goal-oriented self-starter, we want to hear from you! Contact us now to start your career- this position will be staffed by the end of the week! This is a great opportunity to grow your career with excellent health benefits! Please submit your resume directly to Nwamaka at nwamaka.ofodu@roberthalf.com.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 00416-9501951996
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