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Case Manager (6561) at Lutheran Services Florida

Case Manager (6561)

Lutheran Services Florida West Palm Beach, FL (Onsite) Full-Time
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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Case Manager who wants to make an impact in the lives of children and families.

Purpose & Impact:

The Case Manager assists in the provision of services to families by providing case management services to include but are not limited to referrals, follow-up, advocacy, etc.

Essential Functions:

  • Assist in the completion of service planning for youth in care.
  • Provide direct support to client families in implementing their case plan through constructive, active participation in family life.
  • Teach and assist parents in meeting the physical, mental, and emotional needs of their children.
  • Assist in the coordination of other community-based services to advocate the needs of their clients
  • Assist in the provision of appropriate referrals for clients and assist in linkage to those referrals as necessary.
  • Maintain professional communications and teamwork as appropriate contacts occur with the referral agency.
  • Serve as advocate for family preservation/unity.
  • Assist in the provision of follow-up monitoring and services to families on closed case status.
  • Attend staff meetings, supervision sessions, and inter-agency staffing on clients as required.
  • Compile required reports on families in caseload and submit to supervisor in a timely manner, including progress notes, reports to appropriate agencies (Childnet, Department of Juvenile Justice, etc.) and courts as the needs dictate.
  • Adhere to professional standards and ethics.
  • Serves as a referral liaison by presenting agency services to schools and community agencies and organizations.
  • Provide crisis intervention counseling to families in crisis, as assigned
  • Perform other duties as assigned.

Physical Requirements:

Possess a valid Florida driver’s license and be able to use own vehicle to perform job duties in emergencies. Ability to travel locally and out of local area in the execution of professional duties and for training/conferences. Must be able to work long flexible hours.


Bachelor’s degree in human services and other requirements as may be required by the grant source.


One or more years experience working with troubled youth and their families.


Good written and verbal communication, time management, organizational and interpersonal leadership skills. Ability to function in a team setting, and professionally serve a diverse multi-cultural client population.

Dependability, discretion, and good judgement are essential. Must possess the ability to establish and maintain effective relationships with co-workers and the public. Must be able to function in the community without the presence of direct supervision. Must be able to maintain high level of professional responsibility in reporting activities, conduct and schedule to supervisor.


Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principle Accountabilities:

  • Reports to Clinical Director.
  • Team player with co-workers, administrators, and school personnel.
  • Innovative delivery of counseling services and referrals.
  • Provision of accurate case records.
  • Adherence to Agency policies and procedures.

Why work for LSF?  

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.    

Amazing benefits package including: 

  • Medical, Dental and Vision 
  • Teladoc (24/7 online access to doctors) 
  • Employee Assistance Program (EAP) 
  • Employer paid life insurance (1X salary) 
  • 13 paid holidays + 1 floating holiday 
  • Generous PTO policy (starting at 16 working days a year) 
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement 
  • Tuition reimbursement  

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer. 

Recommended Skills

  • Case Management
  • Clinical Works
  • Communication
  • Crisis Intervention
  • Diversity Awareness
  • Justice
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