Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • San Diego, CA 92111

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in San Diego, CA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative

Kforce Finance and Accounting • San Diego, CA

Posted 2 months ago

Job Snapshot

Healthcare - Health Services

Job Description


Kforce's client, a growing Customer Service department is looking for a skilled problem solver to join their team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. This position is in San Diego, California (CA). Summary: The successful candidate for this role will have a strong command of the company's customer service policies, be well versed in research techniques and be well-trained in product process knowledge, which is critical for offering quick and accurate assistance to customers. They will also thrive in a fast-paced, growth oriented, environment. Essential Functions:
  • Maintain highest level of confidentiality and compliance (HIPAA)
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Place outbound calls as needed for follow up and resolution
  • Respond to written communication (from internal and external sources) in a professional manner
  • Update customer information in the customer service database during each call
  • Work with the leadership team to stay updated on product knowledge, internal processes

Job Requirements


  • High School diploma/GED required; Associate degree in a Business-related field preferred
  • 1 year of Customer Service experience
  • Excellent verbal and written communication skills
  • Investigative and research-based skills
  • Excellent attendance and punctuality
  • Computer Skills: Intermediate knowledge of Microsoft Outlook, Word, and Excel
  • Typing Skills (at least 35 WPM)
  • Proven track record of meeting or exceeding performance metrics
  • Time management skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job ID: FAWQG1781926
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Kforce Finance and Accounting

View All Similar Jobs View All Similar Jobs