Applies high guest service standards. Responsible for preparing and serving alcoholic and non-alcoholic beverages, collecting cash or tabulating drinks served, maintaining proper stock levels at bar and ensure cleanliness of work area.
Handles amounts of cash, coin, and cash-equivalent under close supervision.
Takes guest drink orders, prepares and serves drinks according to recipes and procedures approved by Management. Operates P.O.S. system to process F & B charges. Handles cash, checks, currency, credit cards, gift certificates, complimentaries, and tips. Operates credit card validation (automated and manual) equipment.
Sets up and stocks the bar prior to opening. Prepares garnishes and requests supplies as needed.
Maintains and cleans bar area and equipment and locks up according to prescribed procedures.
Assists Bar Back or dish/kitchen staff in maintaining & organizing glassware and bar supplies.
Observe all responsible alcohol service guidelines. Prohibit the sale of any alcoholic beverage to any underage or intoxicated guests per established procedures.
Interacts with guests to ensure exceptional guest service and resolution of guest complaints. Answers guests' questions and provides casino information.
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Job ID: 5000508108706
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Let's go have fun at work!
Mystic Lake is a fun entertainment destination, and it is our mission to create experiences our guests value. If you want to be part of a fun, fast-paced, friendly environment in one of the most successful casinos in Minnesota or in one of the successful SMSC enterprises, you have come to the right place. Both full-time and part-time opportunities are available for quality people who share our commitment to service excellence.