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  • Washington, DC

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Patient Services Specialist

George Washington Medical Faculty Associates • Washington, DC

Posted 24 days ago

Job Snapshot

Part-Time
Degree - High School
Healthcare - Health Services
Customer Service

Job Competition

4

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Job Description

Position Summary
To schedule and register Medical Faculty Associates (MFA) patients; to provide effective customer service during the reception, scheduling, registration and cash collection process.
 
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education           
High school graduation is necessary. Two years of college is preferred.
 
Experience         
Two years of experience in providing customer services is necessary.  Customer service experience in a patient care environment, to include six months experience in patient scheduling, is preferred.  Experience utilizing a computerized patient scheduling system or computer terminals is necessary.  Familiarity with medical insurance and medical Terminology is preferred.  Typing skills of 30 WPM is necessary.  Knowledge of IDX patient scheduling/ registration systems is preferred.
 
Competencies  
Must be able to communicate providing verbal feedback in a professional manner.  Must be able to follow and understand instructions, and react favorably in all work situations.  Must be mentally adaptable and flexible in dealing with a variety of people.
Job ID: PATIE02186
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