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Collections Representatives

ITAC Solutions, LLC Birmingham Full-Time
$40,000.00/ year
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We are currently assisting our client in their search for self-driven and competent Collections Representatives to join their team.

What you’ll be doing (duties of this position):

  • Monitor accounts and initiate collection activities.
  • Identify outstanding account receivables.
  • Contact clients and discuss their overdue payments
  • Perform processing activities for assigned accounts.
  • Monitor credit limits on assigned customers and review/approve credit holds as needed.
  • Maintain customer files.
  • Ensure customer service matters are addressed promptly.
  • Timely escalation of problematic customer accounts to appropriate management.

What you’ll need to be considered (requirements):

  • The ideal candidate for this position will have a minimum of 1-2 years of collections experience (Will NOT consider Medical Collections experience)
  • Business to Business collections experience, preferred; Business to Consumer collections will be considered.
  • Familiarity with state lien laws and lien waivers
  • Strong communication, problem solving, and analytical skills required
  • Proficiency in Microsoft Office applications.
  • Must have attention to detail with an eye for accuracy and goal oriented
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Excellent verbal and written communication skills.
  • Must be able to pass standard drug screen, credit and background checks
Business to Business Collections or Business to Consumer exp

Skills required

Customer Contact
Data Entry
Clerical Works


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

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Collections Representatives
$40,000.00/ year
Estimated Salary: $64K
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Job ID: BHJOB8234_23969


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Founded in Birmingham, Alabama in 2000 and initially focused on placing IT and Accounting professionals (hence the name "ITAC") in temporary/contract, contract to hire and direct hire positions with clients throughout the country.

ITAC has four offices (click here for our locations) led by a management team mostly comprised of owners in the business, built on decades of industry and corporate staffing experience. We're now also connecting professionals in fields like Engineering, Marketing, Human Resources and all those other roles that keep the wheels turning in every company (where phrases like "heavy lifting" and "sharp objects" only apply to copy paper and staples, respectively).

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