Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M8b5kz6v8yp7knm2g1c

Lead Cellphone Repair Technician

Asurion Spring Grove Full-Time
Apply on company site
Supply Chain/LogisticsOur team of Lead – Cellphone Repair Technicians keep our customers connected by repairing their mobile devices.  You’ll work inside a retail store and be the face of Asurion’s in-store operations delivering our award-winning personalized customer resolution experience.
 
What will you do?
  • Service as a technical leader to other technicians.
  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Engage with and reassure customers to deliver outstanding customer service.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Manage repair inventory involving new parts, recording inventory volumes and tracking part utilization.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurion’s Core Values in all interactions.
 
What we offer:
  • Competitive pay and benefits including health, dental, and vision.
  • Retirement Savings Plan
  • Paid Time Off
  • Tuition Reimbursement Program
  • Ongoing training to grow your skills
  • Uniform allowance
  • Subsidized cell phone plan
 
If you’re a good fit for the job, you’ll have:
  • One year experience with product service support or troubleshooting electronics
  • One year face-to-face customer service experience
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
4858 211TH ST
MATTESON, IL 60443
 
#CB
#mobiledevicerepair #mobilerepair #mobilerepairtech #mobilerepairtechnician #mobiledevicerepairtechnician #iphonerepair #samsungrepair #mobilerepair #technicalrepair #smartphonerepairtechnican #smartphonerepair #devicetechnicans #devicerepair #electronicrepairtechnican #electronicrepair #mobiledevicetechnician #wirelessdevicerepair #wirelessdevice #wirelessreapir #wirelessrepairtechnican

 

Skills required

Preventive Maintenance
Hvac
Mechanical Systems
Installations (Manual/Mechanical)
Plumbing
Turbines
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: SUP07074

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

We've built a lot of things in the past 20 years. The most important is trust.We’re a technology company. But we’re also an amazing group of people. When you call us, you’ll talk to people with the patience and experience to genuinely help. We understand what it’s like to spill water on a cell phone or a have a hard drive crash on a term paper. We replace. We fix. We find. We solve. We keep you in the game. Asurion. Life's Operating System

View the full profile