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  • New York, NY

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Merchant Services Sales Consultant

M&T Bank • New York, NY

Posted 2 months ago

Job Snapshot

Other Great Industries
Sales, Accounting, Management

Job Description

Basic Function:
• Responsible for developing new Merchant Services business, expanding existing business relationships, and servicing the Bank's Merchant clients, including handling high touch client accounts.
• Capable of working with the larger, more sophisticated business clients with the most complex Merchant needs.
• Represents the department on division and cross-functional committees.
• Works closely with Relationship Managers and Unit Managers, as well as clients at the Executive Level.
• Considered a subject matter expert on Merchant product benefits and services with various industries and lines of business.

Essential Position Responsibilities:
• Meet with existing business clients to expand relationships and to ensure proper servicing of clients.
• Capable of managing complex business relationships within assigned portfolio.
• Responsible for all phases of sales process from referral through implementation.
• Call on prospective business clients to develop new Merchant sales opportunities through a consultative sales approach.
• Analyze clients' current payments structure and pricing, and develop customized solutions to meet the clients' needs.
• Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.
• Act as a partner with Relationship Managers to market Merchant services to clients and prospects. Provide consultative training to ensure an understanding of the Bank's product offerings, and communicate product changes and enhancements.
• Provide input to management regarding client and prospect pricing structure. Work with management on a proposal for Relationship Managers.
• Assist Regional Sales Manager in executing sales strategies and in meeting or exceeding departmental goals.
• Participate in the development of strategic business plans and sales campaigns for target clients and prospects.

Nature and Scope:
• This position reports to the Merchant Services Regional Sales Manager and is responsible for participating in the development, expansion, and maintenance of the bank's Merchant business.
• Works closely with Relationship and line of business managers, as well as clients at the Executive level.
• Considered a subject matter expert of Merchant product benefits and services and is a line of business expert for business units supported.

Minimum Qualifications Required:
• Bachelor's degree and 3 years Merchant Services Sales experience or comparable banking experience; or in lieu of a degree a combined minimum of 7 years higher education and or work experience including 3 years Merchant Services Sales experience or comparable banking experience.

Ideal Qualifications Preferred:
• Proficiency with personal computers as well as pertinent software packages.
• Strong internal and external relationship building skills.
• Strong sales aptitude.
• Strong analytical skills and the ability to work independently.
• Customer service - ability to utilize customer support resources available to address issues.
• Excellent verbal and written communication skills, with the ability to function professionally at different levels, e.g., clients, management peers.
• We encourage candidates with relevant military experience to apply.

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