Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Help Desk Support Specialist jobs in Birmingham, AL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Help Desk Support Specialist

ITAC Solutions, LLC • Birmingham, AL

Posted 2 months ago

Job Snapshot

Experience - 1 years
Other Great Industries
Information Technology

Job Description

ITAC is assisting a Birmingham organization in their search for a Help Desk Support Specialist. This person should have a motivated, energetic attitude as well as experience in a help desk or system support role. You will be responsible for resolving end-user issues and supporting equipment configurations and deployments.

What you’ll be doing (duties of this position):

  • Providing Tier 2 Help Desk Support to all company departments.
  • Works with end users to troubleshoot application problems, correct service deficiencies, and provide training on IT-provided hardware and services.
  • Assisting in application support.
  • Creates user accounts, sets access permissions, and removes access as necessary.
  • Documenting all procedures and processes supported by service support.
  • Performs add, move, and change functions relating to desktop phones and mobile devices.
  • Works Help Desk tickets to resolve end user issues, documents work, and gathers information to determine the scope of problems.

What you’ll need to be considered (requirements):

  • 1+ year experience providing Help Desk support.
  • Knowledgeable with Active Directory.
  • Working knowledge of TCP/IP Protocols and Network Troubleshooting.
  • Experience with desktop operating systems, Windows 7 and higher.
  • Experience working in a Citrix environment.
  • Working knowledge of Windows and Microsoft Office systems.
  • Highly organized and able to work well with others.
  • Ability to lift 50+lbs, work in a rotating “on call” status.
  • Strong written and oral communication skills.
Job ID: BHJOB8234_23409
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at ITAC Solutions, LLC

View All Similar Jobs View All Similar Jobs