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Job Requirements of Case Manager - Mobile Crisis Intervention:
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Employment Type:
Full-Time
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Location:
West Wenatchee, WA (Onsite)
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Case Manager - Mobile Crisis Intervention
Job Location
Wenatchee - Wenatchee, WA
Position Type
Full Time
Salary Range
$23.32 - $28.62 Hourly
Travel Percentage
Up to 50%
Description
Position Summary:
Under the direction of the Associate Director- Transitional Health and Crisis Mobile Intervention, the Crisis Case Manager provides Case Management, Stabilization and resolution services to individuals presenting with acute Mental Health distress/disturbance and facilitate clinical continuity for emergency services and other various clinical services as needed. Immediate crisis services may be provided in the office or in a community based location, regardless of the program to which the individual is assigned, including Outpatient, Stabilization, Jail, Supportive Housing Services, or PACT.
Responsibilities:
Provides direct case management services to chronically mentally ill adults and children and their families.
Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
Provides case management and therapeutic services, including education, linkage and referrals to individuals who meet RSN access to care criteria.
Staffs the Chelan Douglas Crisis Line during office hours.
Completes progress notes and other required documentation within the required timeframes.
Supports implementation of the treatment plan focusing on client strengths and risk factors. Including evidence based approached utilizing the following treatment models:
Illness Management & Recovery (IMR).
Motivational Interviewing
Crisis Prevention Intervention
Institute for Suicideology skills on Crisis Intervention
Provides services to achieve the goals identified on the treatment plan
Crisis intervention
Assisting with applying for benefits
Assisting with activities of daily living
Psychosocial support
Service coordination with other providers, including health care professionals
Providing linkage to establish connections with other community resources.
Transportation
Accessing community resources
Meetings with individual and/or family members
Obtaining housing or assisting with housing retention
Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate.
Review open crisis clients in Avatar and assign follow-up
Review ProtoCall reports from evenings/weekends and ensure follow-up.
Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery
Assists client with transportation issues to and from various appointments
Assists individuals with individual needs identified on treatment plan
Attends psychiatric or medical appointments with clients as indicated.
Perform other duties as assigned
Follows agency policies regarding confidentiality and other consumer rights.
Represents the agency in a professional manner within the community.
Works well with professionals from other agencies.
Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
Performs other duties as assigned.
Support cases assigned to hospital liaison
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.
Non-Physical Requirements:
Education
Bachelor Degree in Behavioral Sciences or Social Work preferred
Associates Degree in Behavioral Sciences, Required
Experience maybe in lieu of formal education
Experience
2 years experience in direct Clinical Treatment Services
At least 1 years experience in the treatment of seriously disturbed children, adults, and their families
Special Skills
Knowledge and skills to work with chronically mentally ill population
Knowledge of community resources
Knowledge and experience working with older adults
Bilingual English/Spanish preferred, but not required
Strong family and individual clinical case management skills
Possess and utilize effective verbal and written communication skills
Ability to be self-motivated, work independently and as a team member
Ability to represent the agency in a professional manner within the community
Culturally competent in delivering services to individuals from distinct backgrounds
Ability to use a computer and to write effectively
Possesses ability to manage data
Requires the ability to work flexible hours, including evenings and weekend as requested
Requires extensive travel in the community
Requires work in clients homes and other community locations
Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments
Licensure, Registration, Certification
Valid Washington State drivers license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities' liability insurance provider
Agency Affiliated Counselor Registration
Employment is conditional upon:
Being cleared by criminal background check and fingerprinting when required
Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! Catholic Charities Serving Central Washington is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Catholic Charities Serving Central Washington, rest assured that your application is reviewed by a living, breathing human being, and evaluated based on key competencies needed for success in the position. Questions or concerns? Contact , we'd be happy to connect!
You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need
Recommended Skills
- Activities Of Daily Living (Ad Ls)
- Case Management
- Clinical Works
- Communication
- Community Mental Health Services
- Confidentiality
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Job ID: 70dabbdc05364466a6572548a02c248d
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