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Company Contact Info

  • 5776 Grape Road
    Mishawaka, IN 46545

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Key Holder (Retail Sales Associate)

DXL Group • Mishawaka, IN

Posted 12 days ago

Job Snapshot

Full-Time
Retail
Retail, Sales
10

Applicants

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Job Description

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.

What makes us different from other retailers?

  • We are located in free-standing stores, not in malls
  • ENTIRE team is eligible for quarterly bonuses
  • We are committed to developing our people in order to promote from within
  • Merchandise discounts and referral bonus

Our full-time associates enjoy a comprehensive benefits program including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance and disability plans
  • Paid holidays, sick/personal days, and vacation time

Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)

JOB DESCRIPTION
As a Key Holder (Retail Sales Associate), you will be responsible for building and sustaining long term relationships with customers as you work to create a sales environment that enhances the buying experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan
  • Assist Store Manager with the daily operation of the store
  • Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction
  • Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions
  • Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits
  • Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits

Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)

JOB REQUIREMENTS:

  • High school diploma or equivalent (college/university degree helpful not required)
  • 1-2 years of luxury retail experience; tailored clothing, sportswear and hard line merchandise experience, a plus
  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Key Holder - Retail Sales Associate
(Sales / Customer Service / Sales Representative/ Retail)

Join DXL Group and be part of the winning team!
Apply now: www.destinationxl.com/careers

Job ID: 9205-34767
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