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Human Resources Director at Topnotch Resort and Spa

Human Resources Director

Topnotch Resort and Spa Stowe, VT (Onsite) Full-Time

Our beautiful destination Resort located in Topnotch, VT is seeking an established Director of People & Culture (Director of Human Resources) to join their energetic team! Topnotch Resort is truly a one-of-a-kind property with 120 acres of breathtaking scenery and second to none amenities to be enjoyed. This leadership role is an essential part of the success of our fantastic team and for the right person, has the opportunity for further advancement! Check out our beautiful resort at

Job Overview: This HR role directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, payroll processing, compliance with statutory requirements and the execution of employee relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives

Responsibilities and Duties of the Director of People & Culture / Director of Human Resources :

  • Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees.
  • Conduct interviews for all management positions.
  • Ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.
  • Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
  • Monitor the employee performance appraisal programs to ensure reviews are timely.
  • Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.
  • Manage the J1 & H2B process on an annual and on-going basis.
  • Direct and administer employee relations programs and activities such as employee recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive employee relations climate.
  • Ensure compliance with all state and federal laws as well as regulations and court rulings, which pertain to Human Resources by reviewing current management, practices, implementing new procedures and communicating verbally and in writing any new requirements.
  • Control the administration of wages and benefits to ensure the accurate and equitable application of same adhering to corporate directives.
  • Process payroll in accordance with applicable pay cycles

Specific Job Knowledge and Skills:

  • Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
  • Ability to read, listen and communicate effectively both verbally and in writing in order to prepare official memoranda and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all employees.
  • Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to Human Resources matters.
  • Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
  • Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.
  • Must be well adapted to the J1 & H2B legal process for establishing proper workforce during the busy months.
  • Must have excellent knowledge and experience in all Human Resource functions including but not limited to recruiting, onboarding, employee relations, investigations, trainings etc.


Education: Any combination of education and experience equivalent to a Bachelors Degree or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Experience: Previous experience working with a lifestyle hotel that includes a Spa and Food & Beverage is required. Experience with the recruitment and hiring of J1 and H2Bs is required. Three years of professional human resources experience which includes recruitment, employee relations, training and development, benefits administration, and affirmative action planning is required. Previous experience in the utilization of applicant tracking systems and HRIS. Experience with UKG & payroll processing is highly desired.

Licenses or certificates: SHRM Certification preferred.

Other: Additional language ability preferred.


We offer a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short-& long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Recommended Skills

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Job ID: LI20-10440_3459710680

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