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Receptionist

JLL Palo Alto Full-Time
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Locations: VMware Palo Alto Campus: HTA, Promontory A, Creekside Lobbies as needed/deemed necessary by management

Main Roles and Responsibilities:
•    Greet visitors and assist with contacting their host/hostesses. Ensure building specific access processes and policies are enforced
•    Answer incoming phone calls, transfer as appropriate using the routing guide maintained by the reception team
•    Respond to inquiries from internal and external customers regarding such information as: locations of offices/rooms, local services and amenities; 
•    Maintain, issue and track temporary access badges
•    Follow safety and security protocol at all times, working closely with security staff
•    Assist employees with conference room reservations
•    Track and distribute portable projectors for meetings
•    Federal Express new employee account set up; terminate accounts when employees leave
•    Sell postage stamps to employees and restock when inventory is low, updating monthly tracking system
•    Receive incoming accountable deliveries (e.g., Fed Ex, UPS etc.). Facilitate the distribution to the proper department, locations and customers
•    Assist new hires on New Hire Orientation days
•    Distribute and collect GEM car tests/liability forms and GEM car keys. (GEM cars are “golf carts” that can be used on campus by employees)
•    Perform various administrative projects as requested, including, but not limited to: stuffing envelopes, data entry, receiving and distributing faxes, attendance records & other related office support duties
•    Act as ambassador for Real Estate & Workplace, using appropriate etiquette and professionalism at all times
•    Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all governing codes and regulations
•    Arrange for local taxi service and courier pick-ups, as requested
•    Maintain and distribute location phone lists
•    Maintain off-hour recording system and ability to forward calls to security or other designated entity

Qualifications: Knowledge, skills, abilities 
•    Demonstrated proficiency with all applicable software packages, including, but not limited to: MS Windows and MS Office, including MS Word, Excel, Outlook, and PowerPoint
•    Ability to communicate effectively with employees and visitors as necessary and provide superior customer service
•    Ability to collect data, keep accurate records, and prepare reports 
•    Ability to organize and prioritize multiple tasks 
•    Must have a positive, professional attitude 
•    Must be detail oriented 
•    Must be able to work well independently with an ability to work collaboratively with others
•    Must be flexible and able to adapt to schedule changes and at times, overtime requests

JLL Privacy Statement

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

For additional details please see URL blocked - click to apply or our career site pages for each country.

For employees in the United States, please view our Equal Opportunity and Information Security disclaimers URL blocked - click to apply

 

Skills required

Entire Warehouse
General Office Associate
General Warehousing
International Shipments
Safety Knowledge
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Receptionist
Estimated Salary: $44K
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Job ID: REQ32831

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About JLL

JLL (NYSE: JLL) is a professional services and investment
management firm offering specialized real estate services to clients seeking
increased value by owning, occupying and investing in real estate. A Fortune
500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0
billion, JLL has more than 280 corporate offices, operates in more than 80
countries and has a global workforce of more than 60,000. On behalf of its
clients, the firm provides management and real estate outsourcing services for
a property portfolio of 4.0 billion square feet, or 372 million square meters,
and completed $138 billion in sales, acquisitions and finance transactions in
2015. Its investment management business, LaSalle Investment Management, has $59.1
billion of real estate assets under management. JLL is the brand name, and a
registered trademark, of Jones Lang LaSalle Incorporated. For further
information, visit
www.jll.com.

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