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JLL Palo Alto Full-Time
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Locations: VMware Palo Alto Campus: HTA, Promontory A, Creekside Lobbies as needed/deemed necessary by management

Main Roles and Responsibilities:
•    Greet visitors and assist with contacting their host/hostesses. Ensure building specific access processes and policies are enforced
•    Answer incoming phone calls, transfer as appropriate using the routing guide maintained by the reception team
•    Respond to inquiries from internal and external customers regarding such information as: locations of offices/rooms, local services and amenities; 
•    Maintain, issue and track temporary access badges
•    Follow safety and security protocol at all times, working closely with security staff
•    Assist employees with conference room reservations
•    Track and distribute portable projectors for meetings
•    Federal Express new employee account set up; terminate accounts when employees leave
•    Sell postage stamps to employees and restock when inventory is low, updating monthly tracking system
•    Receive incoming accountable deliveries (e.g., Fed Ex, UPS etc.). Facilitate the distribution to the proper department, locations and customers
•    Assist new hires on New Hire Orientation days
•    Distribute and collect GEM car tests/liability forms and GEM car keys. (GEM cars are “golf carts” that can be used on campus by employees)
•    Perform various administrative projects as requested, including, but not limited to: stuffing envelopes, data entry, receiving and distributing faxes, attendance records & other related office support duties
•    Act as ambassador for Real Estate & Workplace, using appropriate etiquette and professionalism at all times
•    Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all governing codes and regulations
•    Arrange for local taxi service and courier pick-ups, as requested
•    Maintain and distribute location phone lists
•    Maintain off-hour recording system and ability to forward calls to security or other designated entity

Qualifications: Knowledge, skills, abilities 
•    Demonstrated proficiency with all applicable software packages, including, but not limited to: MS Windows and MS Office, including MS Word, Excel, Outlook, and PowerPoint
•    Ability to communicate effectively with employees and visitors as necessary and provide superior customer service
•    Ability to collect data, keep accurate records, and prepare reports 
•    Ability to organize and prioritize multiple tasks 
•    Must have a positive, professional attitude 
•    Must be detail oriented 
•    Must be able to work well independently with an ability to work collaboratively with others
•    Must be flexible and able to adapt to schedule changes and at times, overtime requests

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Skills required

Entire Warehouse
General Office Associate
General Warehousing
International Shipments
Safety Knowledge
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Estimated Salary: $44K
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Job ID: REQ32831


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About JLL

JLL (NYSE: JLL) is a professional services and investment
management firm offering specialized real estate services to clients seeking
increased value by owning, occupying and investing in real estate. A Fortune
500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0
billion, JLL has more than 280 corporate offices, operates in more than 80
countries and has a global workforce of more than 60,000. On behalf of its
clients, the firm provides management and real estate outsourcing services for
a property portfolio of 4.0 billion square feet, or 372 million square meters,
and completed $138 billion in sales, acquisitions and finance transactions in
2015. Its investment management business, LaSalle Investment Management, has $59.1
billion of real estate assets under management. JLL is the brand name, and a
registered trademark, of Jones Lang LaSalle Incorporated. For further
information, visit

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