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General Manager 2 - Multi-Service

Sodexo Durham Full-Time
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Overview

This role will oversee facilities only to include all Soft Services and Scientific Services at the RTP and Zebulon sites (excludes food services - has a Food GM). Zebulon is a manufacturing site about 45 minutes' drive from the RTP Site. The RTP site with the GM's home site and where they will primarily sit each day. RTP has 3 main buildings that has 2200 seated employees. Soft Services include Fitness, D&L, Conference Services, Records, Waste Management, Workwear Management, Grounds Maintenance (includes landscaping, pest control, and snow removal), and Records Services.



Responsibilities

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention


Qualifications

Basic Education Requirement - Bachelor's Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

PI111298522

Skills required

Customer Relationship Management
Provide Direction
Provide Actionable Feedback
Decision Making
Resolve Complaint
Performance Management

Location

About the company

Salary Estimator

Based on Job Title, Location and Skills
$96K
Below Avg. Average Above Avg.
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Job ID: 111298522

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Sodexo is a global leader in integrated food and facilities management. Our North American operations leverage the diversity, skills and talents of 120,000 employees to improve the quality of daily life for our clients and customers in 8,000 corporations, hospitals, long-term care and retirement centers, schools, college campuses, government and remote sites throughout North America.

Campus Dining
Campus Dining is a division of the Sodexo Education Services market. We work to provide comprehensive quality services that our client partners need to be successful, including dining services, stadium and arena management, and integrated facilities management.

Corporate Headquarters

From the Sodexo Corporate Headquarters in Gaithersburg, MD and branches in Allentown, PA and Williamsville, NY, teams of the most talented professionals in their individual disciplines provide support for our business across the nation. We are committed to making our client partners a success. In the process, we help to fulfill our mission of making every day a better day for everyone.

Corporate Services

Corporate Services, one of Sodexo’s business segments, focuses on providing food and integrated facilities management services to corporate clients across the United States. Our clients are among the world’s most respected and recognized brands in their respective industries.

Government Services

Government Services provides 29 million meals across 24 states annually to the United States Government. We service 110 Federal Agency sites, 53 Marine Corps Mess Halls, 10 Army hospitals, 7 Navy bases, and 60+ maintenance sites, with over 2,300 employees and 13 subcontract partners.

Hospitals
Patients are the heart of everything we do. At Sodexo, healing is more than treating a disease, an illness, or a condition. It means caring for someone’s complete physical and emotional well-being. It means supporting guests, doctors, nurses, and non-clinical staff to enhance the healing process. Every day, through the essential food and facility services that we provide, the dedicated employees of Sodexo Health Care Services help hospitals nurture a healing environment. That’s our promise—to implement programs, systems, and procedures that allow hospital staff to stay focused on its highest priority: treating patients.

Laundry & Linen Services

For over 60 years, we’ve developed laundry and linen services that increase efficiency and cost control for our clients. In fact, we process more than 300 million pounds of linen annually at more than 400 facilities nationwide.

School Services

School Services is a division of the Education Market. Operation and support teams provide school meals and comprehensive service solutions to more than 470 school districts throughout the country. Our student well-being programs feature a variety of activities, offerings, and special events in the cafeteria and classroom. Community involvement, nutrition education, and sustainability issues are key elements.

Senior Services

Residents are the heart of everything we do is not just a tag line, it is a way of life for our team. At Sodexo Senior Services, we support the mission of improving the quality of life for residents by leveraging our resources with the expertise of the community’s staff. Together, we help deliver independence and control to residents in an atmosphere of genuine respect. From dining and nutrition programs to building services, we put the utmost care, time, and attention into understanding — and meeting—the needs of each resident. After all, residents are the heart of everything we do. To find out more, visit www.sodexousa.com and click on “Careers.”

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