Senior Digital Product Manager job in Wayne at The Judge Group

Senior Digital Product Manager – Digital Channels

Los Angeles, CA (Remote till covid)

10 months’ contract

Responsibilities:

This role is part of the Digital Channels organization and will lead a Client vertical across Web and/or Mobile (Personal or Business). Using a combination of analysis, research, client empathy, stakeholder engagement and judgement, drive the strategic roadmap to deliver superior digital experiences for our Clients.

•           Oversee a Digital Product vertical across responsive web and/or mobile app (Personal or Business).

•           Define and continually update the product strategy, which is aligned to the LOB and Client needs.

•           Deliver an exceptional product experience for our clients.

•           Own both the strategy & delivery; driving the day-to-day activities of the agile development team.

•           Deeply understand and empathize the challenges our market, clients and stakeholders face and how our products help to solve them.

•           Assess value, develop use cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the product strategy.

•           Facilitate requirements definition sessions with stakeholders and continuous communication

•           Establish annual goals, OKRs & KPIs; iterate on solutions using data to inform your decisions

•           Engage with user experience and research teams to define and implement client usability testing, concept validation, and co-creation studies to gain insights and identify client needs and solutions (Design Thinking).

•           Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and other LOBs.

•           Evangelize product management best practices, provide mentorship to junior colleagues and be a change agent in an evolving digital organization

What You Have:

•           5+ years of Digital Product Management Experience in a Product Manager role

•           Empathy for Stakeholders and Clients

•           Agile, Scrum, and other software development methodologies

•           Excellent communication and documentation skills including user stories, acceptance criteria and requirements refinement; Ability to present to both internal and external stakeholders, as well as technical partners & team members

•           Experience using Data to support hypotheses and conclusions for developing business cases and roadmap

Required Work Experience

•           Minimum 5 years Digital Product Management Experience (Web and/or Mobile)

•           Minimum 5 years’ experience operating in Scrum Agile Delivery

•           Bachelor’s degree

Preferred:

•           MA/MBA a plus

•           Commercial, Business Banking or Personal Banking, Financial Services, Fintech experience a plus

•           Aha!, Jira, Confluence is a plus

•           Deep understanding of digital banking products and digital experiences

•           Responsive Web, Mobile and API cross-channel experience

•           Apply Design Thinking and BDD methodologies to deliver exceptional customer experiences

Interview immediately.

Thanks

Shoeb Khan, The Judge Group