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Bilingual Customer Service Representative at Beacon Hill Staffing Group, LLC

Bilingual Customer Service Representative

Beacon Hill Staffing Group, LLC Chicago, IL Full-Time
$15.00 - $16.00 / hour
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Our client is a national consulting firm serving the housing industry and they are currently looking to ramp up their North Lawndale call center. Beacon Hill is currently seeking a bilingual customer service representative to field incoming phone calls of varying degrees of urgency and complexity and bringing each call to resolution with compliance and compassion in mind.

The role:

Fielding incoming calls and emails from program participants and conducting informational interviews with prospective participants

Documenting large amounts of data in compliance with program rules

Using strong communication skills to coordinate between various internal departments

Using a wide variety of programs and technologies to complete tasks

The candidate:

Bilingual in Spanish

At least 1 year of corporate office or retail/hospitality experience with demonstrated advancement in previous roles

Strong verbal and written communication skills

The ability to pass an initial certification exam after a week of classroom training

Experience using office computer programs, ideally including MS Office, Salesforce, or Yardi

Ability to work onsite with no restrictions in an office with COVID safety measures in place

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

[ Link removed ] - Click here to apply to Bilingual Customer Service Representative
[ Link removed ] - Click here to apply to Bilingual Customer Service Representative
Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting [ Link removed ] - Click here to apply to Bilingual Customer Service Representative.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

 

Recommended skills

Salesforce.Com
Spanish Language
Written Communication
Verbal Communication
Hospitality
Multilingualism
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