The Family Dollar Call Center Representative resolves customer related inbound inquiries (via calls, emails, voice-mails) into the Call Center. He or she will continuously strive to provide not only the correct answer, but in a way that helps the inquirer clearly understand the resolution and feel supported and connected to Family Dollar. The Call Center Representative is responsible for documenting resolutions to all inquiries via an online inquiry tracking system. He or she will respond to current and former team members and their dependents, managers, management, government agencies, customers and applicants via phone and email.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.